Supersized Inboxes Depleting Central Email Resources

Are you one of those people who regularly and diligently re-files your Inbox messages to other folders, or who deletes your Inbox messages once you’ve read them? Or…are you the owner of a gargantuan Inbox with a zillion messages, who browses through the ever growing list to find that elusive missive from sometime in Spring 1999?

If you’re a member of the latter group, you need to know that the large number of Inboxes over 95MB has been causing system-wide email slowdowns for both on and off campus users.

Because of the critical shortage of email resources directly due to the large number of extremely oversized Inboxes in the system, Computing and Network Services is communicating with owners of Inboxes over 95MB on the central email system to advise them that these Inboxes are being moved automatically to the individual’s folder space.

However, this isn’t a preventative measure; it merely provides temporary relief from an ongoing problem. No other folder in your folder list, no matter how large, has the same impact on system performance as a large Inbox. Email is a shared resource, and when system resources are critically depleted it impacts all users of the system, not just those with large Inboxes.

How can you help?

You can help by cleaning out your Inbox regularly – once a day is ideal, but even once a week would be helpful.

Keep messages in your inbox to a minimum by:

• Moving Inbox messages you have read to a folder in your folder list. If you don’t already do so, try filing your messages in a folder as soon as you have read them.
• Deleting any messages in your Inbox that you do not intend to store in a folder. If necessary, print a copy before deleting.

We'll all be happier with the resulting improvements in system performance!

We can help you, too

Need help to learn how to file your messages, create email folders or archive old email to other media? Call the CNS Helpdesk at ext. 55800 for assistance in how to file and archive messages, or ask your questions by email: helpdesk@yorku.ca.

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