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Peter F. Bronfman Business Library > E-Marketing ADMS 4245

E-Marketing ADMS 4245

This guide is an introduction to sources for trends, industry, customer, data and market research information relating to marketing and e-marketing. It highlights some of the key research tools available but it is not intended as a comprehensive list of sources. The sources listed below are available in print at the Bronfman Business Library, S237, Schulich School of Business or electronically via York University Libraries Web site or the Internet.

This guide has the following sections:

The slides for this class presentation are available here.


General Library Information:

Library Homepage and Catalogue / Remote Access

Material in the York Libraries catalogue: To find books and other materials by Title Keyword or Author Keyword, select those options from the drop-down menu next to the Search Box on the library homepage (www.library.yorku.ca). To find books and other materials by subject, select Keyword from the drop-down menu. Try terms such as: emarketing OR e-marketing, electronic commerce, internet marketing, consumer behavior, customer relations, and consumers’ preferences in the general keyword field.

We have a database of electronic books that covers topics relevant to emarketing, ecommerce, and social networking. It is called Books 24X7. The titles are integrated into the library cataogue but you can also search Books 24X7 as a separate database by typing the title Books 24X7 into the Search Box on the homepage under Title Keyword.


Indexes and Databases

Use these tools to find citations, abstracts and/or full text articles on your topic. Both scholarly and popular articles are included. When searching for these databases in the library catalogue, select Title Keyword from the drop-down menu next to the Search Box on the library homepage ( www.library.yorku.ca)

ABI/Inform Global
This resource incorporates management, industry and company-specific information for over 60,000 corporations. Subjects covered include: finance, public administration, marketing, management, economics, taxation, telecommunications, corporate strategies, competitive and product information. Covers more than 1,600 leading business and management publications, including over 350 English-language titles from outside the U.S. This database covers more than 1,100 current sources with complete articles for more than 700 sources in full text.
ABI/Inform Trade & Industry
A database with full-text coverage of over 700 publications, especially trade publications, with articles about industries. Coverage is available for industries in different geographical areas including Canada and the United States. Updates are continuous and full-text is available for some publications back to early 1990′s.ABI/Inform Global and Trade and Industry are only two of the suite of databases provided by Proquest. When you open up any of the ProQuest databases you can select all of the databases in which you wish to search, by clicking on Select Multiple Databases on the right of the search box and then choose the ones you desire. Return to the top of the screen and click on Continue. It is best to use the Advanced Search from the bar across the top rather than the Basic search screen so you can construct more effective searches.CBCA CompleteProvides interdisciplinary coverage of Canadian topics including the areas of business and current affairs. Offers references, and many full text articles, from Canadian journals, magazines, newspapers, and newswires. Dates of coverage vary by title but many full-text titles available from early or mid-1990s, while citations for many publications available from early 1980s onward. Consult CBCA Business, a subcomponent of the CBCA Complete database, in order to limit search specifically to Canadian business journals and magazines, but note that newspaper and newswire coverage are not offered by this product, and coverage of business topics in non-business publications is also not available.Business Source PremierContains full text for 7,792 periodicals and other sources, including scholarly journals, trade and general business magazines, monographs, country economic and industry reports, industry yearbooks, and market research reports.Gartner IntrawebReports and news that provide a valuable source of global market knowledge for IT and telecom industries including ecommerce and social networking.
FactivaFactiva includes nearly 9,000 sources from 118 countries in 22 languages, including more than 120 continuously updated newswires. More than 900 sources are available on or before the date of publication. Provides information on companies and markets. For newspapers, the service provides same-day and archival coverage of The Wall Street Journal, The New York Times, Washington Post, The Globe and Mail, Financial Times, Les Echos, South China Morning Post, Australian Financial Review, Sydney Morning Herald, Straits Times, Yomiuri Shimbun, and local newspapers from every corner of the globe. General business and industry publications like The Economist, Forbes, Fortune, Time, Newsweek, Finanz & Wirtschaft, Satellite News, BusinessWeek, and more are also covered.

Lexis-Nexis Academic
Provides full-text access to a broad range of legal, business and news publications. Includes market & industry and company & financial information, in addition to key business news resources such as the National Post, New York Times, The Economist and Forbes. Coverage by date varies.
Canadian Periodical Index
Includes Canadian and international academic journals, magazines, and newspapers in both English and French. All subjects are represented including business topics, with an emphasis on Canadian and international issues. Many articles are full text. Coverage is from 1988 – present.Scholars Portal JournalsThe Scholars Portal Journals includes full -text journals from a number of major publishers. It provides access to scholarly articles including those on marketing-related topics.


Journals – Print and Online

A list of Marketing and Consumer Research Journals can be found at http://www.library.yorku.ca/ccm/BG/guides/markjournals.htm.


Market Research Reports and Data

MarketLine

Produced by the Datamonitor Business Information Centre (DBIC), Marketline is divided into Industry, Country, and Company sections including 2500 market profiles, 10,000 company profiles, 1000 company SWOT analysis, more than 50 country profiles, over 150 industry rankings, and news, comments and analysis. Industry reports include a Five Forces analysis (Porter Analysis).

Global Marketing Information Database

Produced by Euromonitor, GMID provides information on countries, industries, and consumers. Demographic, economic and marketing statistics for 205 countries; historic and forecast consumer lifestyle statistics; analysis of consumer lifetsyles in 71 countries; market size for more than 300 consumer products; 4500 market research reports; profiles and rankings of 3000 leading consumer goods companies. It has information on Web 2.0, Internet , and e-commerce. Use the keyword search for Text under the Search tab at the top.

Business Insights

Provides information on the following industry sectors: Consumer goods, Healthcare, Energy, Financial Services, and Technology. Detailed reports cover trends, markets, and forecasting.

Best Customers: Demographics of Consumer Demand. Bronfman Reference Room. HC 79 C6 B47 2008. Data tables with demographics for who are the best and biggest customers for over 300 individual products and services.


Advertising and Brands

World Advertising Research Database (WARC): WARC provides information for the marketing, advertising, media and research communities worldwide, drawn from more than 40 international sources. It includes materials on all areas of marketing communications that spans over 45,000 papers, case studies, research reports, news items and summaries, augmented with best practice guides and statistical data. It has a Digital section with good information relating to emarketing. You can also do a Keyword search for topics related to emarketing and ecommerce.

CARD (Canadian Advertising Rates and Data) :CARD online is designed for professionals involved in buying and selling advertising. Advertising rates and related data are available on every significant medium in Canada included online and on selected international media. It also includes statistics including Canadian marketing stats. CARDonline is updated daily.

Plunkett Research – Includes a section on E-Commerce and Internet Industry as well as one on Advertising, Branding, and Marketing: Includes market research and trends, industry information, statistics, company profiles, and association information.

Brandchannel.com www.brandchannel.com :Brandchannel.com, sponsored by Interbrand which is an international marketing consulting firm, provides a global perspective on brands. It includes articles, papers, and links to other marketing industry resources. It also includes regional and global reports on best brands. You can also do a Keyword search for topics related to emarketing and ecommerce.

Marketing Facts: Statistics and Trends for Marketing in Canada. Canadian Marketing Association. HF 5415.12 C35 F33 2009. Bronfman Reference Room. Includes a section on Channels/Media with information on Internet, Email, and Mobile. Also available online at http://www.the-cma.org/?WCE=C=47|K=228780


Internet and E-Commerce Data

The Digital Economy in Canada . The Electronic Commerce Branch of Industry Canada has many links relevant to e-commerce and marketing. The Research and Statistics section includes National Statistics, International Statistics and Benchmarking, and Research and Links about the internet economy. Electronic Commerce Branch publications features a collective list of Electronic Commerce Branch publications. This list of documents and discussion papers has been compiled to help you quickly locate information published throughout the Industry Canada website.

Internet and E-Commerce . This leads to a page assembled by York’s Data Librarian including a variety of sources for data and statistics with Canadian and International coverage. Some highlights are below:

ClickZ Stats – ” … source for interactive and Internet research. Facts, figures, research, and data on every facet of the online industry, domestic and worldwide.”

Internet statistics and demographics

From the Pew Internet & American Life Project.

Nielsen NetRatings – Public reports on the top ten properties, banners and advertisers, as well as Web usage data. Both monthly and weekly data are available.

Internet World Stats – Features up -to-date world Internet usage, population statistics and Internet market research data, for over 233 individual countries and regions of the world.

Interactive Advertising Bureau – The Interactive Advertising Bureau (IAB) is comprised of more than 375 leading media and technology companies who are responsible for selling 86% of online advertising in the United States. On behalf of its members, the IAB focuses on the growth of the interactive advertising marketplace. The website has many useful links to reports and data. See the Insights and Research section.

Global Entertainment and Media Outlook 2009-2013.Bronfman Reference Room HF 5439 M267 G66 2009/2013. Covers 12 industry sectors including Internet access and advertising for 48 countries.

NADbank : The Newspaper Audience Databank Study contains a wealth of data on demographics, media habits, product usage and ownership, service uisage and lifestyle for 54 Canadian markets. Includes a section on Internet usage and online purchasing habits. On a workstation in the Bronfman Library.


Citing Sources including Academic Integrity

Once you have selected relevant business books, articles, web sites or other items for your research, one important final step involves compiling an accurate list of references or citations to incorporate within your marketing plan assignment. There is a section on the Bronfman Business Library web site at http://www.library.yorku.ca/ccm/BG/index.htm under Starting Your Research entitled Citation and Writing Guides at http://www.library.yorku.ca/ccm/BG/guides/citation-guides.htm. This link leads you to the information you need. These guides tell you how to cite many types of resources and illustrate how to cite both print and electronic resources.

On that page you will find McGill University’s Howard Ross Management Library guide to citing business sources using APA style that includes many of the resources that are available to York University students, faculty and staff. Also you will find examples of MLA citations to business resources that we have in the Bronfman Business Library by using the How to Cite Business Sources in MLA.

For citing unusual resources such as blogs, personal emails, multimedia etc., see net.Tutor Quick Guide:Citing Net Resources.

An online tutorial on Academic Integrity is also available on the York Libraries web site. This explores the issues of plagiarism and related matters. York’s policy and procedures on academic honesty are outlined. The tutorial also offers the opportunity for you to do a self-test allowing you to assess your own understanding of issues relating to academic integrity.

Note that RefWorks, a web-based citation management software, supported by York University Libraries, may also be used free of charge by registered students and faculty to build a personal database of references and to create in-text citations and bibliographies in a style of choice. More information about RefWorks is available on the York University Libraries’ Web site.

 

 


Compiled by Toni Olshen January 2010