DVDs and Videos on Business Topics

The Bronfman Business Library offers a selection of DVDs and videos on a variety of business topics that you may borrow from the Sound and Moving Image Library (SMIL). Each entry in this list includes a description of the DVD or video and the SMIL call number. Here is the SMIL page describing how to reserve a video/DVD for classroom use.

Some of the titles are available in a streaming video format over the Internet. Those items are only available to current York students, staff and faculty. You will need a current Passport York account or a library barcode and PIN to access these videos online. Information on how to link to these videos is included in the abstract for the title.

For classroom use, faculty should follow the instructions included in each streaming video listing. There are icons showing which entries are streaming video and which ones permit faculty to select or create clips to incorporate into class materials. indicates streaming video and indicates streaming video with the ability for faculty to create playlists of clips. For information on how to create and save playlists, comprising selected videos or video clips, or to learn about other useful features in the FMG digital video collection, please see Instructions for Using Streaming Business Videos from Films Media Group.

We welcome your feedback on our selection. Please send comments to watson@yorku.ca .

The titles are organized by the following subjects:

Advertising
Brands and Branding
Business and Sustainability
Business Ethics/Corporate Social Responsibility
Company/ Industry Profiles
Customer Service
Electronic Commerce
Emergency Management
Entrepreneurship and Business Leaders
Finance and Accounting
Globalization and Country Studies
Human Resource Management
International Business
Leadership
Management
Marketing
Negotiations
Occupations
Organizational Behaviour
Team Building
Women and Business

ADVERTISING

The Ad and the ego / produced by California Newsreel . 1996. 57 min.

Examines advertising’s impact on our culture of consumption. SMIL call number: VIDEO 4392

Ad Infinitum : the many paths into advertising / FMG Digital Video Collection . 2007. 61 min.

What kind of person goes into advertising? How do you break in? And what does it take to succeed once you get there? This program goes to New York City-based Euro RSCG, one of the world’s largest ad agencies, to find out. Shoot-from-the-hip candid, a mixed group of recent hires and award-winning professionals-account executives, an art director, creative directors, executive creative directors, and the director of human resources-tell their stories to founding partner Tom Messner in a way that is as intriguing as it is informative. Ideal for helping students decide if a career in advertising is right for them-and for providing insight into the operation of an award-winning advertising shop. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://digital.films.com/PortalViewVideo.aspx?

The Beauty Backlash / Lee, Joanna. Films for the Humanities & Sciences. 2006. 30 min.

With it’s “Real Beauty” information and marketing campaign, the Dove brand struck a chord with women skeptical of unhealthy or absurd standards of attractiveness. But did the campaign have the widespread impact Dove intended? And what are the implications for the global cosmetics and fashion industries? This program investigates consumer reactions against the idealized images of beauty promoted by TV, movies, and glossy magazines, while exploring the complex relationship between corporate strategy and feminine self-esteem. High-level insights concerning Dove, L’Oreal, and advertising giant Saatchi & Saatchi provide a fascinating departure point for a socioeconomic discourse. SMIL call number: DVD 9809

Behind the Screens: Hollywood goes hypercommercial / directors, Matt Soar/Susan Ericsson . 2000. 37 min.

Discusses the idea that mainstream, big-budget movies have become largely a vehicle for advertising and marketing. SMIL call number: VIDEO 5876

The Bronswik Affair / National Film Board of Canada. 1978. 24 min.

Demonstrates in a satirical way the effectiveness of television advertising in persuading people to buy goods that they don’t need. SMIL call number: VIDEO 0205

Business Ethics : Truth in Advertising / FMG Digital Video Collection. 1997. 29 min.

In today’s high-tech, multimedia business environment, ads must be slick, sensational, and sophisticated if they hope to stand out from the competition. This program examines how truth in advertising has gotten lost in this competitive frenzy, and how consumers can learn to separate fact from fiction in the confusing barrage of hype and half-truths. Two advertising executives discuss how companies develop ads, and how consumer audiences are targeted. Streaming video.Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1933682

48th Annual Clio Awards: gold & silver winners / Clio Awards/Films for the Humanities & Sciences. 2008. 96 min.

This program tallies up 2007′s winners of the gold, silver, and bronze Clio Awards. Entries include Combos’ “Heart to Heart,” Honda’s “Brand New,” Camelot Lottery’s “Bag of Smiles,” Coca-Cola’s “Video Game,” Reale Mutua’s “The Family,” Skittles’ “Leak,” Nike Air Max’s “Defy,” Altoids’ “Fruit Pants,” BBC Radio 2′s “Elvis,” Minority Forum’s “Black Soccer Star,” Axe Dry’s “Mother Hen,” Volkswagen’s “Like,” Propel Fitness Water’s “Stress Monster,” Nokia’s “Jeans,” Guinness’ “Hands,” Johnny Walker’s “Human,” National Breast Cancer Center’s “Finding Changes,” and AIDS Awareness PSA “Sugar Baby Love.” SMIL call number: DVD 10943

The Clios 2006 / FMG Digital Video Collection. 2006. 2 parts 57 min. and 46 min.

This program documents 2006′s winners of the gold, silver, and bronze Clio Awards. Entries include Honda’s Impossible Dream and Dreams, Microsoft Xbox 360′s Water Balloons, Nike Free’s Reincarnate, Rexona’s Stunt City, MTV Networks’ Beatbox Family, Snickers’ Bald, Vodafone’s Mayfly, AOL’s Bad, Volkswagen Polo’s Angel’s Day Off, Olympus Europe’s Red-Eyed Baby, Toyota Camry’s Knives, GE’s Ecomagination, Amnesty International’s Candle, and Gun-Free Society’s Children. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158400

The Clios 2003 : 44th annual Clio awards 2002. 142 min.

Presents the 2003 winners of the gold, silver and bronze Clio Awards. Entries include FedEx’s “Desert island,” Microsoft X-Box’s “Eartennis,” BMW of North America ‘s “Ticker” and “Beat the devil,” Anheuser-Busch/Budweiser’s “Cards,” Sci-Fi Channel’s “Tattoo man,” Hacks Candy’s “Samjurai,” Sealect Tuna’s “Buffet,” Saturn’s “Sheet metal,” Nokia Media Master’s “Tennis,” Glidden Paints’ “Margarita,” Sears Roebuck’s “Prodigal son,” Philips Batteries” “Alarm clock,” Volkswagen of America’s “Squares,” BT Broadband’s “Burst pipe,” Ontario Lottery and Gaming’s “Stairs,” and Pediatricians Against Child Abuse’s “Old man.” SMIL call number: DVD 7552

Clio Awards 40th anniversary reel. Part 1 / Clio Enterprises. 2000. 60 min.

Features top television ads from the Clio Hall of Fame ranging from t he late 1950s through the ’70s. SMIL call number: VIDEO 5617

Clio Awards 40th anniversary reel. Part 2 / Clio Enterprises. 2000. 57 min.

Spotlights television’s best ads from the Clio Hall of Fame from the 1980s and ’90s. SMIL call number: VIDEO 5618

Deadly Persuasion : the advertising of alcohol and tobacco / a lecture by Jean Kilbourne ; Media Education Foundation ; director, Sut Jhally . 2003. 86 min.

Jean Kilbourne exposes the manipulative marketing strategies and tactics used by the alcohol and tobacco industries to keep Americans hooked on their dangerous products. DVD 7561

Killing Us Softly 3: advertising’s image of women / with Jean Kilbourne ; producer, director, editor Sut Jhally.2000 ( sequel to 1979 and 1987 ). 34 min.

Sequel to: Killing us softly, c1979 and Still killing us softly, c1987. Discusses the manner in which women continue to be portrayed by advertising and the effects this has on their im ages of themselves. SMIL call number: VIDEO 5441, 5507

Killing Us Softly 3 : advertising’s image of women / with Jean Kilbourne, editor Sut Jhally . 2002 ( made in 2000). 34 min.

Sequel to: Killing us softly, c1979 and Still killing us softly, c1987. Made in 2000. Discusses the manner in which women continue to be portrayed by advertising and the effects this has on their images of themselves. SMIL call number: DVD 6945

A Pack of Lies: the advertising of tobacco / produced and edited by Sut Jhally. 1992. 35 min.

A hard-hitting expose of the advertising strategies of the tobacco industry, revealing the cynical and manipulati ve way in which the “pack of lies” is spread, and new generations of nicotine addicts are created. SMIL call number: VIDEO 2890

Positioning : how advertising shapes perception/ Learning Seed Company. 2004. 24 min.

Uses ideas from advertising, psychology, and mass communication to explore methods marketers use to shape consumer perception. SMIL call number: DVD 7557

Still killing us softly : advertising’s image of women/ a film by Jean Kilbourne and Cambridge Documentary Films .1987. 30 min.

Using the same lecture format as in “Killing us softly”, Jean Kilbourne continues here with a critical, witty and ironical exploration of the image of women presented in advertising. She uses examples of 80′s ads to awaken us to advertising’s pervasive and manipulative influence. SMIL call number: VIDEO 2635

The 30 second seduction : a Consumer reports special on television advertising / presented by Films Incorporated for Tuscany Productions; Home Box Office. Films Incorporated. 1997. 18 min.

Presents a fast-paced analysis of TV commercials. It reviews developments, notes changes in viewing patterns, illustrates a variety of common advertising techniques and examines the amount of useful information to be found in commercials. SMIL call number: VIDEO 1756

Doing Well and Doing Good : corporate social responsibility as a profit generator / Zemenek, Danny. Stanford Video. 2004. 64 min.

Lecture by the CEO of Timberland Company on how his company has become an example for socially-responsible corporations and has proven that companies can both do well for their stockholders and do good for communities. SMIL call number: DVD 10786

BRANDS AND BRANDING

The Beauty Backlash/ Lee, Joanna. Films for the Humanities & Sciences. 2006. 30 min.

Belle & Bunty Fashions: Attracting Investment Through Brand Image / FMG Digital Video Collection . 2006. 24 min.

Alice Shreeve and Hannah Coniam are the founders/designers for Belle & Bunty, London. Their trendy garments can be found in upscale boutiques and in the pages of Vogue, Glamour, and Elle-but they have yet to turn enough profit to expand their business or even pay themselves a wage. In this program, mentor John Boyle advises the duo to strenuously build their brand image to help them secure investment that will enable them to take their company to the next level. Through perseverance, Belle & Bunty gains good press with a celebrity endorsement by TV personality June Sarpong and secures a potential licensing deal with Debenhams, Britain’s Favourite Department Store. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158354

Brand Marketing: why we eat drink and wear brand names /Learning Seed Company. 2000. 19 min.

The change from purchasing goods and commodities to that of purchasing brand names is a revolution in marketing as well as a change in how we view the world. In order to understand our culture, marketing, and our consumer society, one must understand the power of brand names. SMIL call number: VIDEO 5636

Branded: personal identity through consumer products / VPRO ; samenstellung Alexander Oey, Femke Wolting . 2002. 42 min.

This program updates the philosophy of branding, a practice that has evolved to define personal identity through a product line, a lifestyle, or simply a concept. SMIL call number: DVD 7828

Building a Corporate Vision : Buy-In and Brand Identity / FMG Digital Video Collection . 2001. 28 min.

This program illustrates two of many hurdles that partners-to-be must clear in an attempt to bring about a successful merger: buy-in and brand identity. Meetings with the equity holders to outline the business plan, Andersen consultants to value the participating companies and establish proportions of ownership, and millionaire advertising genius Siimon Reynolds to brainstorm a company name and motto are featured. With high hopes, the equity holders begin their race to go public, never suspecting that in less than a year they would be out of luck and out of business. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158357

Building Retail Brands to Drive Value/ Quijano, Mauricio. Stanford Video. 2002. 42 min.

Jeanne Jackson is former CEO of Walmart.com and Banana Republic. Program highlights include how brand value generates cash and drives the market; when to execute first and then advertise; and why brands are no longer just the marketing department’s concern. SMIL call number: DVD 10776

Finding Untapped Growth in Existing Markets Standord Video. 2006. 53 min.

Managers are under constant pressure to grow, but it is often difficult to find new avenues of growth within an existing line of business. It is important to understand which customer behaviors make– and lose– money for your organization. Learn how to examine existing markets from a fresh perspective so you can uncover hidden, and perhaps unexpected, opportunities. SMIL call number: DVD 10787

BUSINESS AND SUSTAINABILITY

Architecture to Zucchini: the people, companies and organizations pioneering sustainability Arnold Creek Productions. 2006. 120 min.

Exploration of socially responsible businesses and the passionate leaders who drive them. Through interviews and tours in 12 case studies, these innovators reveal the impact of merging economic, social and environmental considerations in their business plans and operations. And they share everything from lessons learned to the challenges they’ve faced, even the unexpected opportunities for strategic alliances within and outside their industries. SMIL call number: DVD 9873

Business Case for Sustainability Bob Willard. 2006. 46 min.

Bob Willard’s presentation delivered at the Sustainable Advantage Conference at the University of Oregon, April 20, 2006. SMIL call number: DVD 9764

Clean Food, Organic Agriculture/ FMG Digital Video Collection. 2005. 28 min.

Although more than 12,000 organic farms operate in the United States, increasing demand for organically grown food requires substantial imports from abroad. This program delves into the world of sustainable, eco-friendly agriculture; it also highlights advances that should eventually enable all Americans to act locally when they shop for organic food. George Siemon, founder and CEO of Organic Valley, talks about the inner workings of his cooperative organization, while green food producers Anthony Rodale, Gary Hirshberg, and Gary Erickson explain the challenges and rewards of their successful operations. In another segment, renowned activist Vandana Shiva expounds on the social, environmental, and health-related consequences of traditional corporate farming. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158361

Eco-preneurs: business goes green/CBC. 2008. 22 min.

Ever since Al Gore sounded the alarm bell, people are re-focusing on the crisis of climate change. Smart entrepreneurs know that more and more, consumers are willing to pay to help clear their eco-conscience. So Fortune Hunters scoured the country coast to coast looking for eco-entrepreneurs. In Montreal, meet Michael Keeffe, hunting his fortune with +1 Water, the first bio-degradeable water bottle, made from corn. In Toronto, catch up with Howie Chong, and his company Carbon Zero, working to make a lucrative venture out of carbon offsetting. And in Vancouver, follow the fortune hunters with the most dramatic story – Laura Lee Normandeau and Geoff Baker owners of an eco-friendly carwash that’s in hot water. SMIL call number: DVD 11782

Fair Trade, Fair Profit : Making Green Enterprise Work FMG Digital Video Collection. 2002. 27 min.

All over the world, green enterprise is growing. This program focuses on the catalyst that is transforming Earth-friendly businesses into paying ventures: a thing that economists call externalities. In Mexico, coffee growers use collective bargaining to create a more secure market. In Tanzania, where malaria is rampant, a mosquito net manufacturer makes good by marketing social change. In Brazil, babassu nut farmers preserve their traditional business by finding markets for their nut by-products. And in Uganda, impoverished entrepreneurs rebuild their community with startup money from a nontraditional venture capital fund called C3 . Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158371

The New Green Revolution / FMG Digital Video Collection . 2007. 59 min.

What will it take to create an eco-friendly global economy? This program addresses the financial, technological, and organizational obstacles that must be overcome before human society and planet Earth can truly coexist. Drawn from the series Ethical Markets: Growing the Green Economy (item #37184) and futurist Hazel Henderson’s book by the same title, the program contains powerful insights from engineers, energy experts, venture capitalists, and product development specialists-all of whom are committed to building a greener world. Interviews with Tradelink president Keith Bronstein, National Venture Capital Association president Mark Heeson, Cleantech chairman Nicholas Parker, and many others enliven the discussion. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158403

Product of Canada, eh? CBC. 2007. 24 min.

Eating local is hot this year. Restaurant menus across the country boast of fresh local meat and produce. Bestselling books encourage us to take up the “100-Mile Diet.” Partly this is about flavour, and the idea that less travel means fresher food that tastes better. Partly it’s about safety: being sure that food from where we live is subject to Canadian standards and inspections. Partly it’s about supporting farmers who live nearby. Partly it’s about using less fuel for the sake of the planet. So there are plenty of reasons to look for the “Product of Canada” label in the grocery store. But here’s the thing. “Product of Canada” doesn’t actually mean the food is from around here. All it means, legally speaking, is that at least 51% percent of its production costs were spent in Canada. As Wendy Mesley’s report reveals, sometimes “Product of Canada” has been to three continents before it lands here. SMIL call number: DVD 11648

Turning Down the Heat: the new energy revolution / Jim Hamm Productions in association with National Film Board of Canada and CBC, Jim Hamm. 2006. 46 min.

Profiles innovative and successful projects of the new energy revolution. Illustrates alternative sources of power, which includes solar energy in Holland, Japan, and California, biogas in Denmark and Vietnam, wind energy in Holland and India, and hydrogen fuel cells and ground source heat in Vancouver. SMIL call number: DVD 8923

World in the Balance: China Revs up / Sarah Holt . 2004. 120 min.

An insider’s look at China’s booming economy and its growing impact on the environment. What will happen as China follows America’s affluent lifestyle and begins to rival the U.S. as the world’s biggest polluter. SMIL call number: DVD 7715

BUSINESS ETHICS/CORPORATE SOCIAL RESPONSIBILITY

A.C.T. with integrity : real situations for discussion / VisionPoint Productions. 2002. 18 min.

This program is designed to help employees recognize the most common business ethics and compliance situations. Twelve “discussion-trigger” case studies will generate group discussion and will help employees understand their organization’s values, policies and expectations. SMIL call number: VHS 7549/DVD 7548

The Big One / BBC Productions and Dog Eat Dog Films ; a film by Michael Moore. 2004 (originally released 1997). 94 min.

Michael Moore armed only with a camera and a sharp sense of humor, is searching America’s heartland for an executive who will respond to the question: If Fortune 500 companies are posting record-setting profits, why do they continue laying off thousands of workers? SMIL call number: DVD 8012-13

A Blueprint for Change: market solutions for global poverty / Gurley, Gordon. Stanford Video. 2005. 49 min.

Instead of a reliance on handouts that fail to solve the causes of global poverty in the long run, Jacqueline Novogratz explains how entrepreneurial systems that apply the rigors and discipline of the marketplace can achieve measureable results in some of the world’s most desperate regions. SMIL call number: DVD 10777

Business Ethics : a 21st-Century Perspective / FMG Digital Video Collection . 2000. 15 min.

The globalization of commerce has added new shades of gray to the complex subject of business ethics. In this program, Frank Daly, corporate ethics officer at Northrop Grumman; Thomas White, director of the Center for Ethics and Business at Loyola Marymount University; and David Vogel, of the Haas School of Business, analyze the challenges to making ethical choices in the Information Age. Issues raised include the need for multinationals to agree on a set of core international business values, the impact of ever-shrinking time frames on the decision-making process, and the necessity of secure data transmission. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158358

Business Ethics for the 21st Century / Meridian Education Corporation. 2004. 15 min.

Frank Daly, corporate ethics officer at Northrop Grumman, Thomas White, director of t he Center for Ethics and Business at Loyola Marymount University, and David Vogel of the Haas School of Business discuss the challenges and ramifications in dealing with ethical issues and decisions in the business world. SMIL call number: DVD 8190

Business Ethics : the bottom line / producer, Michael J. Schmiedeler ; written by Karen Heisler ; the University of Notre Dame. 2004 ( originally broadcast in 1997). 29 min.

Several experts examine the moral obligation corporations have to their employees and to the communities where their plants exist. SMIL call number: DVD 8181

Doing Well and Doing Good : corporate social responsibility as a profit generator / Zemenek, Danny. 2004 61 min.

Business Ethics : Truth in Advertising / FMG Digital Video Collection. 1997. 29 min.

In today’s high-tech, multimedia business environment, ads must be slick, sensational, and sophisticated if they hope to stand out from the competition. This program examines how truth in advertising has gotten lost in this competitive frenzy, and how consumers can learn to separate fact from fiction in the confusing barrage of hype and half-truths. Two advertising executives discuss how companies develop ads, and how consumer audiences are targeted. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158359

The Corporation : a documentary / by Mark Achbar, Jennifer Abbott. Joel Bakan. 2004. 145 min.

Examines the nature, evolution, impact and possible futures of the modern corporation. SMIL call number: DVD 7936

Ethics and Social Responsibility in Business/ FMG Digital Video Collection . 2003. 27 min.

Many businesses abide by a code of conduct, either company-specific or industry-wide. This timely program distinguishes between ethical behavior and social responsibility by spotlighting two well-known Australian businesses that exhibit both qualities: Bendigo Bank and its Community Bank initiative, a cooperatively spirited venture that teaches solid commercial principles to franchisees, and The Body Shop, a skincare product provider that calls itself an activist organization committed to positive social and environmental change and a retailer committed to customer service excellence. The underlying message? Good community is good business. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158369

Ethics 4 everyone / CRM Learning ; produced and directed by Timothy Armstrong . 2003. 15 min.

The importance and benefits of good ethics, plus how to make better ethical decisions. SMIL call number: VHS 7457/DVD 7456

Ethics in Corporate America: a crisis of credibility / Films for the Humanities & Sciences. 2004. 36 min

This NewsHour with Jim Lehrer program scrutinizes the state of business ethics in an America riddled with financial fraud. In segment one, correspondent Paul Solman and Columbia Business Schools Barbara Toffler cite Arthur Andersen and Stew Leonard, Sr., as examples of ethics gone awry. Segment two gathers the opinions of veteran business journalists Adam Smith, Carol Loomis, Allan Sloan, Jim Grant, and Andrew Tobias on the practices of Enron, Tyco, Morgan Stanley, and Merrill Lynch. And, after summarizing the evolution of compensation models in the stock analysis industry, segment three examines the conflicts of interest that have led investment stock analysts astray. DVD 8191. Also available electronically. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=8191

Deadly Persuasion : the advertising of alcohol and tobacco / a lecture by Jean Kilbourne ; Media Education Foundation ; director, Sut Jhally . 2003. 86 min.

Jean Kilbourne exposes the manipulative marketing strategies and tactics used by the alcohol and tobacco industries to keep Americans hooked on their dangerous products. DVD 7561

Global Corporate Citizenship / FMG Digital Video Collection. 2005. 28 min.

Can global corporations remain profitable while also fostering social consciousness, environmental stewardship, and respect for local laws? This program explains why that is not only possible but necessary in the age of international business. Corporate accountability guru Dr. Simon Zadek describes what it means for powerful companies to behave conscientiously, while Profits with Principles coauthor Jane Nelson discusses the UN Global Compact concerning industry’s role in ecological and community health. Equally notable is commentator Oded Grajew, founder of the Ethos Institute for Business and Social Responsibility-which endeavors to counteract the World Economic Forum’s purely monetary globalization model. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158377

L.E.A.D. with Integrity: promoting a culture of ethical conduct and compliance / VisionPoint Productions. 2006. 27 min.

L.E.A.D. stands for: Listen and watch; Encourage openness and honesty; Analyze and take action; Demonstrate fairness and respect. This video explores how supervisors, by behaving in an ethical manner themselves, can encourage and promote the same behavior in their employees. SMIL call number: VHS 9758 and DVD 9759.

Made in Canada / CBC News ; producer, Martin Cadotte .2004. 20 min.

Reporter Frederic Zalac looks at the garment industry in Vancouver, Montreal and Toronto, where immigrant women are poorly paid, and work in unhealthy conditions. Labour laws are broken with little fear of prosecution. SMIL call number: VIDEO 7926

McLibel : two worlds collide / producer/director, Franny Armstrong. 1997. 53 min.

Struggling to defend themselves in the longest trial in English history, they [Helen Steel and Dave Morris] face infiltration by spies, secret meetings with corporate executives, 40,000 pages of background reading and a visit from Ronald McDonald. SMIL call number: VIDEO 5199

NewsHour Business Ethics Anthology/ FMG Digital Video Collection. 2006. 180 min.

The NewsHour with Jim Lehrer is renowned for its balanced, in-depth reporting. This anthology of NewsHour segments comes to terms with thorny issues of business ethics. Through interviews with key figures and insightful analysis, the anthology blends case studies and background reports to explore the Enron affair, stratospheric executive compensation, Wall Street irregularities, and other topical business concerns within their broader contexts. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158394

The Perils of Whistleblowing / producer, Barbara Dury . 1997. 50 mins.

Shows the lengths to which companies will go to discredit those who stand against them. Explores the case of Dr. Jeffrey Wigand, who broke ranks with the tobacco industry and revealed the truth about its long-standing (and long-denied) practice of tampering with nicotine levels in cigarettes. SMIL call number: VHS 7656

Prescriptions for Profit / presented by Corporation for Public Broadcasting ; written and produced by Elizabeth Arledge ; executive producer, David Fanning. WGBH (Television station : Boston, Mass.) 1989. 58 min.

Considers the economic, social and ethical questions that arise when drug companies employ marketing techniques and advertising strategies to make sales. SMIL call number: VIDEO 0111

Shareholder Activism/ FMG Digital Video Collection. 2005. 28 min.

One of the most surprising aspects of 21st-century capitalism is the emergence of shareholders who are concerned about corporate behavior and accountability. This program investigates that trend, assembling a collection of researchers and business leaders who share valuable insights into shareholder activism. Alisa Gravitz, executive director of Co-op America, and Linda Crompton, CEO of the Investor Responsibility Research Center, recount past and ongoing examples of divestment-driven political change. California State Treasurer Phil Angelides discusses the investment strategy of the Green Wave Initiative, while Roberta Karp, Senior VP of Liz Claiborne, describes shareholder involvement in factory monitoring policies. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158396

Smoke and Mirrors: a history of denial / directed by Torrie Rosenzweig ; produced, written and researched by Torrie Rosenzweig and Elsie Pearlstein.1999. 75 min.

Looks at the tobacco industry, its advertising strategies, and its attempts to deny the harmful effects of smoking. SMIL call number: VIDEO 5351

Socially Responsible Investing / FMG Digital Video Collection . 2005. 28 min.

A growing number of investment firms and individual investors are guided by the triple bottom line of human dignity, environmental stewardship, and financial profit. This program looks at the growth of socially responsible investing, or SRI, as a successful approach for portfolio managers, venture capitalists, and individual investors. Outlining the three pillars of SRI-company screening, community investing, and shareholder activism-the program features insights from several experts in the field: venture capitalist and Arete Corporation president Robert Shaw, Environmental Design International CEO Deborah Sawyer, The New Global Investors author Robert A. G. Monks, California State Treasurer Phil Angelides, and others. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158398

Super Size Me / Roadside Attractions, Samuel Goldwyn Films and Showtime Independent Films present a production by the Con in association with Studio-On-Hudson ; a film by Morgan Spurlock ; producer, Morgan Spurlock ; writer, Morgan Spurlock ; directed by Morgan Spurlock . 2004. 100 min.

Documentary filmmaker Morgan Spurlock makes himself a test subject of this documentary about the commercial food industry. Rigorously eating a diet of McDonald’s fast food, three times a day for a month straight. Spurlock is out to prove the physical and mental effects of consuming fast food. While doing this, Spurlock also provides a look at the food culture in America through it’s schools, corporations, and politics as seen through the eyes of regular people and health advocates. “Super Size Me” is a movie that sheds a new light on what has become one of America’s biggest health problems: obesity. SMIL call number: DVD 7913

Virtue in Business : a CEO’s perspective / Gurley, Gordon. Stanford video. 2003. 48 min.

Pam Lopker, chairman and president of QAD, Inc., suggests that to sustain business over time, an undercurrent of values must permeate all aspects of an organization. Only by following the three R’s of business — reciprocation, relationships, and reputation — can a company achieve long-term success. SMIL call number: DVD 10789

Wal-Mart : the high cost of low price / Brave New Films, Retail Project LLC ; produced by Jim Gilliam, Devin Smith ; produced & directed by Robert Greenwald. 2005. 97 min.

Looks at the effect Wal-Mart stores have on local businesses, their employees’ economic status, the rights of women and minorities as Wal-Mart Associates, the lack of environmental responsibility by Wal-Mart starting with corporate headquarters on down, and the exploitation of Chinese and Bangladesh workers. Shows that Wal-Mart has concern for its own profits by heavy in-store security but well-known lack of security in their parking lots which have an inordinate amount of crime. Gives some case studies of activist groups that have won some victories for the workers and have prevented construction of Wal-Mart stores in various communities. SMIL call number: DVD 8742

Wal-Town: the film / National Film Board of Canada in association with Loaded pictures. 2006. 67 min.

“Interspersing frank exchanges between activists and Wal-Mart shoppers with interviews with a range of characters from either side of the issue, Wal-Town – The film takes us to the frontlines of the ongoing debate over the company’s dominance in the Canadian retail market. The film also creates an intimate portrait of six young activists as they experience the highs and lows of their first cross-country campaign.”–Container. SMIL call number: DVD 9725

COMPANY/INDUSTRY PROFILES

Amazon.com and the World of E-commerce / Films for the Humanities. 1999. 29 min.

In part one of this program, filmed prior to the foundering of the Internet economy, NewsHour correspondent Paul Solman examines the methodology of Amazon.com’s founder Jeffrey Bezos and Drugstore.com’s CEO Peter Neupert, who faced stiffening retail and online competition by innovatively adapting their business plans. In part two, correspondent Margaret Warner analyzes the meteoric rise of dotcoms and their impact on society with Anitesh Barua, co-author of a university study on Internet profitability; Andrew Shapiro, co-founder of technorealism; John Battelle, president of the now-defunct Industry Standard; and former Wall Street analyst Paul Kedrosky . Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158351

And Now – the Soundtrack Business: the hows and whys of the business for music soundtracks in film, television, and new media / Guild of Canadian Film Composers. 2005. 97 min.

Learn the hows and whys of the music business for film, television and the new media soundtracks. SMIL call number: DVD 9116

Boso Online Marketplace : Converting Users into Investment Gold / FMG Digital Video Collection. 2006. 24 min.

Few online startups make it-and of those, even fewer make it big. But the odds don’t scare the founders of Boso, an online marketplace for Oxford University students to buy and sell secondhand stuff. In this program, mentor John Boyle counsels Harjeet and Kulveer Taggar-cousins who have staked everything on success-to market aggressively to increase users in order to attract investment that would enable them to take Boso national before a rival can challenge them. Unfortunately, they are slow to act on his advice and eBay U.K. launches Student Zone. With a stalled user base and almost no interest from investors, Harjeet and Kulveer fight on, even as they face up to the fact that Boso’s best window of opportunity has closed. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158355

The Built-to-Order Revolution / produced by WTTW National Productions, WTTW Chicago ; director, Eddie Harrison. 2004 ( originally braodcast in 2001). 57 min.

Michael Dell, chief executive officer of Dell Computer Corporation, and Frederick Smith, chief executive officer of FedEx Corporation, talk about their experiences in designing products and services that are specifically tailored to their customers’ needs. SMIL call number: DVD 8180

Cappuccino Trail : The Global Economy in a Cup / FMG Digital Video Collection . 2001. 50 min.

A 150-pound bag of coffee beans might earn a farmer 0; the street value of that same bag-10,000 cups of coffee-is around 0,000. By following the trail of two coffee beans grown in the Peruvian Andes, this program takes a unique look at the ubiquitous stimulant which, after oil, is the most globally traded commodity. One of the beans takes the route of the open market where its price is determined by commodities traders and analysts, such as Merrill Lynch’s Judy Gaines, the industry oracle who discusses the market’s volatility. The other bean finds its way into Cafe Direct, a new gourmet coffee launched in Britain by a company dedicated to paying fair prices to farmers for their high-quality organic crop. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158360

Coke on the Rocks? / FMG Digital Video Collection. 2005. 30 min.

Why are parents, educators, health advocates, and politicians-including Arnold Schwarzenegger-taking on Coca-Cola, the world’s biggest brand? This program explains the facts and opinions at the heart of the growing controversy, revealing the health issues and business challenges that the soft-drink company must confront in order to survive in an increasingly fitness-oriented beverage market. Interviewing parents, students, nutrition experts, and activists about the movement to ban Coke and other sugar-heavy sodas from public schools, the program also features comments from Coke officials who insist the company can continue to dominate in the 21st century. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158362

Dabbawalla Documentary /Goodman, Paul S. 2004. 55 min.

Producers Goodman and Rousseau describe the work lives of 4,000 hardworking Indian men and explore what a high-tech workforce can learn from them. Dabbawalla is the Marathi word for “box person” that describes people who pick up lunches made in an employee’s home, take them to workplaces all over Mumbai, India, collect the empties and take them home again each day. SMIL call number: VIDEO 8870

The Deep Dive : One Company’s Secret Weapon for Innovation / FMG Digital Video Collection. 1999. 22 min.

Numbering Nike, Apple, and Procter & Gamble among its many big-name clients, it looks as if IDEO, one of the most influential product development firms in the world, is on to something. In this program, ABC News anchor Ted Koppel and correspondent Jack Smith visit IDEO to see the company demonstrate its highly effective form of brainstorming called the deep dive. An enemy of planning done by a lone genius behind closed doors, this company uses its deep dive technique-a form of focused chaos-to creatively redesign a shopping cart through what it refers to as a process of enlightened trial and error. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158401

Designer Wines / Independent Communications Associates for BBC an d ABC TV ; produced by Hugh McDaid, Richard Melman ; written and directed by Chris Haws.

Haws, Chris. 1994. 50 min.

Looks at wine production in Australia, California, and France. Frenchman Bernard Portet establishes a winery in California, his brother Dominique sets up in Australia, and an Australian takes his wine-making skills to the south of France. SMIL call number: VIDEO 7296

Enron, the Smartest Guys in the Room / a Magnolia Pictures release of a 2929 Entertainment & HDNet Films presentation in association with Jigsaw Productions ; produced by Alex Gibney, Jason Kliot, Susan Motamed ; written and directed by Alex Gibney. 2005. 110 min.

The inside story of one of history’s greatest business scandals, in which top executives of America’s seventh largest company walked away with over one billion dollars, while investors and employees lost everything. SMIL call number: DVD 8838

Entertainment in the Digital Age/ FMG Digital Video Collection . 2001. 57 min.

Is show business a contradiction of terms? In this program, CBS Television’s president and CEO, Leslie Moonves-named Most Powerful Man in Hollywood by Entertainment Weekly-and Alex Yemenidjian, chairman and CEO of Metro-Goldwyn-Mayer, tell all as they consider the evolution of entertainment as Hollywood goes digital. In addition, MBA students and faculty from The Anderson School at UCLA ask questions about increasing the racial diversity among TV/film executives, dealing with actor and writer strikes, and career options for MBA graduates in the movie industry. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158368

Family and Food : pillars of Asian business / FMG Digital Video Collection . 2001. 27 min.

For families throughout Asia, meals are a central event. It is also likely that more business deals are concluded in dining rooms than boardrooms. This program examines the importance of family and food to Asian business sensibilities. The program looks at Dr. Geoffrey Yeh and his children, who run Hsin Chong, one of Hong Kong’s biggest construction firms; and Dato’ Hamdan Mohamad, a major shareholder and chief executive of Ranhill, Malaysia’s biggest engineering consulting firm and designers of the tallest building in the world. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158372

Importing Drugs : the Canadian connection / FMG Digital Video Collection . 2004. 22 min.

Pharmaceutical prices in the U.S. are pushing patients to have their prescriptions filled in Canada, where drugs such as Lipitor cost less. Budget-conscious state governments are also eyeing Canadian distributors as a way to manage their prescription plans while making fiscal ends meet. But officially speaking, such transactions are still illegal in the U.S.-and the medicines themselves, traveling outside the domain of the FDA, may not even be safe. In this two-segment program, NewsHour health correspondent Susan Dentzer taps senators, governors, FDA officials, pharmacists, and the CEO of drug manufacturing giant Pfizer to present a balanced view of one of today’s most controversial topics. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158384

I-magine iPod Accessories : jumping from startup to market leader / FMG Digital Video Collection. 2006. 22 min.

Andrew Selby and Ali Farzad couldn’t find a place to buy cool iPod gear, so they started their own online business selling it-and profits are rising. Now they see an opportunity to expand into the Internet telephony market with phones and accessories, but exploiting it would mean embracing risk, enlarging their operation, and working harder than ever before. In this program, mentor John Boyle opens Andrew and Ali’s eyes to the untapped potential of i-magine and motivates them to leap into VoIP and position themselves as a market leader. After a slow start, Andrew and Ali successfully take action, but the shift from cruising to climbing is not an easy one. Streaming video. Electronic.Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158383

Key Functions of Business : a case study / FMG Digital Video Collection. 2005. 29 min.

Which part of a company has the most impact on product design? On employee training? On forming relationships with customers? This business case study addresses those questions by examining the needs, strategies, and goals of a major corporation’s departments. Going behind the scenes at Holden, a thriving General Motors subsidiary, the program features interviews with managers and directors in Finance, Human Resources, Manufacturing, and Sales and Marketing. From the challenges of efficient assembly to the demands of accurate budget forecasting, a dynamic portrait of the company emerges, emphasizing dependence on teamwork as well as on expertise. A viewable/printable instructor’s guide is available online. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158390

Luciano Benetton : image maker / FMG Digital Video Collection . 2005. 42 min.

Starting with a bicycle, his sister’s knitting, and additional help from his two brothers, Luciano Benetton built one of the world’s most successful clothing companies. In this interview, the dominant personality behind the Benetton brand recounts his early years, his activities on the political and social landscape, and the innovative ways in which his company has communicated its image. Benetton’s involvement with the World Food Organization and his support of La Fabbrica-a creative workshop and community established to support the arts-form a clear picture of his perspective on the role of the corporation in an increasingly uncertain world. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158391

Mr. Sears’ Catalogue / an Obenhaus Films, Inc. production for The American experience ; directed by Edward Gray and Ken Levis. 1996. 60 min.

Chronicles the rise of an uniquely American enterprise, the Sears mail-order catalog, which linked rural areas to the middle class consumerism of industrial urban areas. SMIL call number: VIDEO 4480

The Online Music Revolution/ Messenger, Terry. Films for the Humanities & Sciences. 2007. 30 min.

Examines the explosion of legal music downloading and viral marketing, which have enabled enterprising bands and singers to distribute their own work rather than signing with major labels. Focusing on the success of Nizlopi, Arctic Monkeys, Internet marketing pioneer Simply Red, and other artists, the program also features commentary from John Kennedy, chairman of the International Federation of the Phonographic Industry–who outlines the potential benefits that big corporations may one day reap from consumer downloading. SMIL call number: DVD 9816

Pets for Profit / BBC-The Open University. 2007. 30 min.

Illustrates trends among American and European consumers that signify dramatic increases in pet-related spending such as animal health insurance, gourmet pet foods, and designer dog clothing. To track the new phenomenon, the film visits the quickly expanding Pets at Home superstore chain, observes the annual “Pet-a-Porter” fashion show at London’s Harrods Department Store, and surveys a variety of socioeconomic developments: rising disposable income, a growing number of empty-nest households, and changing attitudes toward the valuation of pets’ lives. SMIL call number: DVD 9814

The Royal Treatment /Weitzner, Mitch. 2002. 14 min.

Satisfied productive employees are at the center of the philosophy of Jim Goodnight, cofounder and CEO of the SAS Institute, a privately owned software company in North Carolina. The workforce of 9000 is extremely productive, leading to twenty six years of double digit growth for the company and making Goodnight the wealthiest man in North Carolina. There are perks from cradle to grave and employees are free to take them or leave them. SMIL call number: VHS 6658

Southwest Airlines : company culture : out of the ordinary / a production of Scott/Tyler productions, Inc. in association with Thirteen/WNET. 1997. 18 min.

Provides an in-depth look at the innovative, unconventional and successful business management strategies adopted by Herbert Callagher, president of Southwest Airlines. Describes the major elements of this company’s management style/practices: Embrace change, “have fun”, resist creating unnecessary bureaucracy, value employees by empowe ring them, concentrate on strategic training and hiring practices, ensure customer service satisfaction, and commit the company and its employees to such intangible elements as fun, mission and respect. SMIL call number: VIDEO 6466

Streamlining forGlobal Competition : Rubbermaid case study / a production of Scott/Tyler Productions, in association with Thirteen/WNET. 1997. 16 min.

Contrasts the marketing strategies of Rubbermaid and an overseas competitor. Compares how autonomous teams, response time, and other techniques can be used to foster innovation and marketing success. SMIL call number: VIDEO 7027

Sugar, the Rules of the Game / produced by Meritxell Ribas ; a Televisió de Catalunya production Ribas, Meritxell. 2003. 33 min.

Examines the major players in the sugar industry–European and African farmers, major sugar production companies, experts and officials. Shows how decisions made at distant international meetings affect the lives of individuals. SMIL call number: VHS 7951

Tar Sands, Canada for Sale/ White Pines Pictures/Clearwater Media Inc in association with the CBC. 2008. 52 min.

Captures the intersecting storylines of a remarkable cast of characters eager to cash in on the oil boom in Fort McMurray, Alberta. Washington lobbyists, pipefitters from Newfoundland, Chinese investors and Norwegian industrialists descend on tar-soaked “Fort McMoney”, a modern-day Eldorado, where rents are sky rocketing and cocaine abuse is four times the provincial average. Up for grabs – a stake in a $100 billion energy bonanza and Canada’s economic sovereignty. The documentary, commissioned by the CBC, tracks the growth of the world’s largest reserve of ‘unconventional’ oil. SMIL call number: DVD 10964

Technological Development in Business/ FMG Digital Video Collection . 2003. 30 min.

Without adopting new technological developments, a company’s profits will lag; with them, they can soar. This program uses two case studies-Ford and Australia Post-as they introduce very different types of technology in their respective organizations. Can these companies hope to maintain sales, market share, and profit if they are not in a position to exploit the latest technological advancements? Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158399

Turning Down the Heat: the new energy revolution / Jim Hamm Productions in association with National Film Board of Canada and CBC, Jim hamm. 2006. 46 min.

Venturing forth, Season Five: Tourism /produced by Brenda Chalmers in association with Aboriginal Peoples Television Network. 2004. 23 min.

Tourism is opening a world of opportunity for Aboriginal communities. Presents the secrets to building successful tourism operations on-reserve, and shows how an Aboriginal community used the beauty of their land to become a world-class tourism destination. Focuses on a father and daughter who have built successful eco-tourism businesses around their Nuu-chah-nulth culture and territory. SMIL call number: DVD 9716

The Video Game : past, present, and future/ FMG Digital Video Collection. 2001. 51 min.

From Pong and Donkey Kong to Final Fantasy and Tomb Raider, this program traces the remarkable history of video games by studying the companies, technologies, and economics that are fueling the industry in Japan, the U.S., and France. It also seeks to understand the driving force behind the video game’s phenomenal cultural penetration while offering insights into the rigorous development and aggressive multichannel marketing of games and game consoles. The inevitable convergence of the video game and film industries and the impact of the Internet as a global gaming environment are also considered. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158407

Wal-Mart Nation: tales from the big box wars / Ultramagnetic Productions in association with CBC Newsworld. 2007. 43 min.

Documentary about the anti-Wal-Mart movement in the U.S. and Canada. The film tries to answer the question, “How did one of the world’s most successful and influential companies become the most hated?” SMIL call number: DVD 10601

Wal-Mart : the high cost of low price / Brave New Films, Retail Project LLC ; produced by Jim Gilliam, Devin Smith ; produced & directed by Robert Greenwald. 2005. 97 min.

Wal-Town: the film / National Film Board of Canada in association with Loaded pictures. 2006. 67 min.

What Happened to Saturn? / Merrimack Films, produced by Henry Bass. 2008. 30 min.

Fifteen years after starting an innovative labor-management partnership in Spring Hill, Tennessee, management and the United Auto Workers abandoned their highly acclaimed system in favor of the traditional union contract. Interviews with Saturn management, union leaders and Saturn employees shed light on this controversial policy change. SMIL call number: DVD 10900

Why Wal-Mart Works and Why that Makes People Crazy / Galloway Productions, produced by Ron Galloway. 2006. 72 min.

A documentary developed by Wal-Mart’s public relations firm to counteract the bad publicity received in Robert Greenwald’s expose entitled Wal-Mart: The high cost of low price. SMIL call number: DVD 10616

The Wine Regions of Ontario/ LCBO , produced by Jim Fitzpatrick. 2007. 24 min.

Tour of Ontario’s wine country and meet the winemakers. SMIL call number: DVD 11239

The Wine Wars/ FMG Digital Video Collection. 2003. 53 min.

Are French wine producers an endangered species? This documentary vividly illustrates the economic dynamics of the global wine wars, examining the explosion in New World wine-making and its implications for the French wine industry. Exploring the venerated Bordeaux and Languedoc-Roussillon regions, the program also visits producers in California’s Napa Valley, the foothills of the Andes, and the Australian city of Adelaide. The film shows how the strictures of tradition and regulation have held back French producers, while technological innovations, new marketing strategies, and a dramatic rise in consumption have made vineyards around the world lucrative. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158408

CUSTOMER SERVICE

Customer-Driven Success / produced by W TTW National Productions, WTTW Chicago ; director, Eddie Harrison. 2004. 58 min.

Robert Nardelli, chief executive officer of Home Depot, and Michael Eskew, chief executive officer of United Parcel Service, tell how their firms succeed by being sensitive to their customers’ needs. SMIL call number: DVD 8193

Demanding Customers : customer care made perfect / [a Video Arts production] . Directed by Hugh Laurie . 1998. 26 min.

Shows how to deal with demanding, difficult and rude customers in a way that satisfies their needs and ensures their continuing business. Every customer should be given P.E.R.F.E.C.T. treatment by being polite, efficient, respectful, friendly, enthusiastic, cheerful and tactful. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=crip5

Finding Untapped Growth in Existing Markets / Gurley, Gordon. Stanford Video. 2006. 53 min.

ELECTRONIC COMMERCE

Amazon.com and the World of E-commerce / Films for the Humanities. 1999. 29 min.

America Today : Kid CEO.Com / FMG Digital Video Collection . 2001. 29 min.

Napster and Goosehead.com exemplify how technology and the Internet have given rise to a wave of businesses with extremely young leaders. This program looks at the emergence of a new breed of entrepreneurs and their impact on the American work environment. It addresses such questions as whether these young people are prepared for the responsibilities of running a company and if their ideals about commerce and social commitment conflict with an older generation’s. Among those interviewed are Melissa Scanyers, founder of Activity.com; Brad Ogden, president of Virtual Web Pages; Misty Elliott, executive vice president of Youngbiz; and Jayson Meyer, CEO of Meyer Technologies. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158352

Boso Online Marketplace : converting users into investment gold / FMG Digital Video Collection. 2006. 24 min.

E-commerce in Business/ FMG Digital Video Collection . 2003. 30 min.

This behind-the-scenes look at IT in action showcases three exciting e-commerce initiatives. By analyzing the growth, revenue, and future of MP3′s Web site, visiting Ford’s online showroom, and showcasing the customer benefits of Coronet-Fashion at Work’s online planning system, this program presents compelling case studies of the Internet’s use to capture and exploit new markets . Streaming video. Electronic.Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158366

I-magine iPod Accessories : jumping from startup to market leader / FMG Digital Video Collection. 2006. 22 min.

Internet Shopping in the 21st Century/ FMG Digital Video Collection. 2000. 57 min.

This program, filmed at The Wharton School of the University of Pennsylvania, links two innovators who really know e-commerce: Amazon.com’s Jeff Bezos, standard-bearer for all companies operating solely online, and David Dyer, president and CEO of Lands’ End, who expanded his brand into cyberspace as well as into the clothing department of Sears to make his business a leader in the apparel arena. Together they address the challenges of e-tailing in the post-New Economy world while MBA students and faculty ask questions about Internet privacy, the commercial digital divide, and consumer demands for very rapid delivery . Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158387

Master or Slave / BBC Education & Training ; producer, Brian Davies ; BBC.1995. 30 min.

Examines the applications of information technology in the business sector. Describes the effec ts of automation and information technology on business process and the workplace. SMIL call number: VIDEO 7295

EMERGENCY MANAGEMENT

Behind the Scenes: CDC Emergency Operations Center / Centers for Disease Control and Prevention. 2009. 6 min.

Describes the activities of CDC’s Emergency Operations Center (EOC), a 24/7 operation that monitors and responds to domestic and international disease outbreaks, natural disasters, and terrorism events. Available electronically. Available on the Internet via web browser by entering the following URL: http://www.cdc.gov/CDCTV/BehindTheScenes

CBC News in Review: Blackout: the day the power went out /CBC. 2003. 14 min. SMIL call number: Video 8487

CBC News in Review: Confronting the SARS outbreak / CBC. 2003. 16 min. SMIL call number: Video 8486

CBC News in Review: Deadly water: the lessons of Walkerton /CBC. 2000. 14 min. SMIL call number: Video 8485

CBC News in Review: Food safety: from store to fork /CBC. 2003. 16 min. Video 8489

CBC News in Review: Forest fires: Battling the monster /CBC. 2003. 14 min. SMIL call number: Video 8488

CBC News in Review: Hurricane Juan: the terrible storm /CBC. 2003. 14 min. SMIL call number: Video 8489

CBC News in Review: Hurricane Mitch: Canada’s emergency response/CBC. 1999. 14 min.SMIL call number: Video 8484

CBC News in Review: The ice storm: powerless against nature /CBC. 1998. 16 min. SMIL call number: Video 8483

CBC News in Review: Tsunami: the Indian Ocean disaster /CBC. 2005. 16 min. SMIL call number: DVD 8490

CBC News in Review: Turbulence: Air Canada and Bombardier /CBC. 2003. 14 min. SMIL call number: Video 8486

CDC Mission: responding to outbreaks /Centers for Disease Control and Prevention. 2009. 6 min.

Describes the activities abroad of CDC’s Special Pathogens Branch in response to high-hazard viruses such as those that have affected Ugandans since the mid-twentieth century. Features comments by CDC staff stationed abroad. Available electronically. Available on the Internet via web browser by entering the following URL: http://www.cdc.gov/CDCTV/RespondOutbreaks

The Centers for Disease Control and Prevention’s National Environmental Public Health Tracking Network / Centers for Disease Control and Prevention. 2009. 2 min.

Provides a description of CDC’s Web-accessible, interactive tool that integrates health, environmental hazard, and exposure data and information from various jurisdictions throughout the country, available at http://www.cdc.gov/nceh/tracking. Available electronically. Available on the Internet via web browser by entering the following URL: http://www.cdc.gov/CDCTV/TrackingNetwork/index.html

A New Era of Preparedness/ Centers for Disease Control and Prevention. 2009. 5 min.

Describes the evolution of the scope and methods of health-related emergency preparedness communications in the U.S., and today’s state-of-the-art services provided by the Centers for Disease Control and Prevention. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.cdc.gov/CDCTV/EraOfPreparedness/index.html

Teamwork in Crisis: the miracle of Flight 232 /CRM films. 2002. 31 min.

When Captain Al Haynes, piloting a rippled DC-10, was forced to make an emergency landing in 1989, one wing hit the runway, and the plane burst into flames. Haynes explores how the extraordinary teamwork of all those involved enabled 185 of the 296 persons aboard to survive; and shows how 5 key factors can be brought together in any situation to achieve a goal, against the odds. SMIL call number: DVD 8505

The Water’s Edge: profits and policy behind the rising catastrophe of floods / documentary by Marshall Frech. Public Entity Risk Institute. 2006. 57 min.

A new documentary that takes a critical look at the systemic failures behind the growing catastrophe of floods in United States. SMIL call number: DVD 9596

ENTREPRENEURSHIP AND BUSINESS LEADERS

America Today : Kid CEO.Com / FMG Digital Video Collection . 2001. 29 min.

Napster and Goosehead.com exemplify how technology and the Internet have given rise to a wave of businesses with extremely young leaders. This program looks at the emergence of a new breed of entrepreneurs and their impact on the American work environment. It addresses such questions as whether these young people are prepared for the responsibilities of running a company and if their ideals about commerce and social commitment conflict with an older generation’s. Among those interviewed are Melissa Scanyers, founder of Activity.com; Brad Ogden, president of Virtual Web Pages; Misty Elliott, executive vice president of Youngbiz; and Jayson Meyer, CEO of Meyer Technologies. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158352

A Blueprint for Change: market solutions for global poverty / Gurley, Gordon. Stanford Video. 2005. 49 min.

Collaborative Entrepreneurship / Gurley, Gordon. Stanford Video. 2006. 38 min.

Professor Miles explains how self-managed projects among multiple firms can be used to generate innovation and market placement. He describes one such model: the establishment of communities of networked firms that leverage their knowledge base and entrepreneurial know-how to create economic wealth through continuous innovation. SMIL call number: DVD 10785

Eco-preneurs: business goes green /CBC. 2008. 22 min.

I-magine iPod Accessories : jumping from startup to market leader / FMG Digital Video Collection. 2006. 22 min.

Andrew Selby and Ali Farzad couldn’t find a place to buy cool iPod gear, so they started their own online business selling it-and profits are rising. Now they see an opportunity to expand into the Internet telephony market with phones and accessories, but exploiting it would mean embracing risk, enlarging their operation, and working harder than ever before. In this program, mentor John Boyle opens Andrew and Ali’s eyes to the untapped potential of i-magine and motivates them to leap into VoIP and position themselves as a market leader. After a slow start, Andrew and Ali successfully take action, but the shift from cruising to climbing is not an easy one. Streaming video. Electronic.Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158383

Luciano Benetton : image maker / FMG Digital Video Collection . 2005. 42 min.

Peter Drucker/ WNET/New York and WTTW/Chicago ; produced & directed by Betsy McCarthy ; a production of Public Affairs Television, Inc. 2004. 30 min.

Peter Drucker talks with Bill Moyers about how current trends in presidential leadership, international relations, and economic and military policy are shaping America’s future. They discuss Japan’s economic success and the changing nature of work in the technological age. SMIL call number: DVD 8189

Pickles, Inc. : Arab-Israeli women launch a business/ FMG Digital Video Collection. 2005. 57 min.

Many Arab widows lead a cloistered and restricted life, often living below the poverty line. In 2003, eight widows in the Galilean village of Tamra started a daring business venture-the Azka Pickle Cooperative-seeking financial independence for themselves and their children. This Wide Angle report follows the women as they establish a tiny pickle factory and market their product to local stores. With little formal education or work experience, the women face numerous hurdles in their effort to expand the business into stores throughout Israel-while their personal lives reflect what is at stake for them financially, emotionally, and in the context of their culture. In addition, anchor Bill Moyers discusses global development and the Arab world with Azza Karam, Coordinator for the U.N. Arab Human Development Report. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158395

The Royal Treatment /Weitzner, Mitch. 2002. 14 min.

Southwest Airlines : company culture : out of the ordinary / a production of Scott/Tyler productions, Inc. in association with Thirteen/WNET. 1997. 18 min.

Provides an in-depth look at the innovative, unconventional and successful busines s management strategies adopted by Herbert Callagher, president of Southwest Airlines. Describes the major elements of this company’s management style/practices: Embrace change, “have fun”, resist creating unnecessary bureaucracy, value employees by empowe ring them, concentrate on strategic training and hiring practices, ensure customer service satisfaction, and commit the company and its employees to such intangible elements as fun, mission and respect. SMIL call number: VIDEO 6466

Teenage Tycoons / BBC and Open Univeristy. 2007. 30 min.

This program reports on successful ventures undertaken by kids as young as 10 using the same resources most adult-owned start-ups make use of: their brains, their sweat, and the Internet. SMIL call number: DVD 9810

Village Cellphone: empowering Bangladesh / CBC Learning. 2008. 11 min.

In the early 1990s, Iqbal Quadir, a Bangladesh-born MIT professor and entrepreneur, had the idea that cellphones could be used to help the very poorest people. For Bangladesh, a densely populated country strangled by frequent natural disasters and a serious lack of infrastructure, Iqbal saw communication technology as an essential resource. His vision: to help village entrepreneurs, backed by micro-loans, establish cellphone leasing businesses that retail phone services to their surrounding communities. Ten years later, with hundreds of “village phone ladies” in operation, did Iqbal’s model for lifting developing nations out of poverty pay off? CBC News Sunday’s Natasha Sweeney has the story of how one man, starting with one phone, helped a whole country leapfrog into the 21st century. SMIL call number: DVD 11649

Warren Buffett: the ultimate entrepreneur / ABC News. 2004 (originally broadcast in 1999). 22 min.

Ted Koppel interviews Warren Buffett, the second richest man in America. Topics discussed include targeting businesses for acquisition, the future of investment, why Berkshire Hathaway’s stock has never split, and amassing an endowment fund to benefit society. SMIL call number: DVD 8194

FINANCE and ACCOUNTING

The Ascent of Money: boom and bust / Chimerica Media and THIRTEEN in association with WNET. Written and presented by Niall Ferguson. 2009. 120 min.

Bestselling author, economist and historian Niall Ferguson takes a look at how money evolved, from the concept of credit and debt in the Renaissance to the emergence of a global economy and the subprime crisis we face today. SMIL call number: DVD 11889

Assets and Payroll/ FMG Digital Video Collection. 13 min.

Giving equal time to two vital accounting topics, this program explains how accountants handle assets and payroll. The video begins with the acquisition and retention of tangible fixed assets through capital expenditures and revenue expenditures. Then, methods of accounting for tangible fixed assets with respect to depreciation and disposal are presented. Allocation of an asset’s cost over its useful life is outlined, as well as five methods of depreciation. The discarding and sell-off of plant assets are also discussed, along with the amortization of intangible assets. The video then plunges into the topic of wages, beginning with an overview of payroll expenditures and their accompanying taxes and regulations. Next, the intricacies of gross pay, net pay, and payroll-related liabilities are thoroughly sorted out, leading to a discussion of how payroll is recorded. Last, the proper treatment of fringe benefits from an accounting perspective is demonstrated. A Cambridge Educational Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158353

The Balance Sheet Barrier : business finance for non-specialists / written by Antony Jay ; directed by Peter Robinson. 1977. 30 min.

Discusses the basics of the movement of cash in a business. Explains terms such as share capital, loan capital, reserves, fixed assets, working capital, profits, overhead and cash flow. . Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=cos010 .

Bucking the System: alternatives to cash and capital / FMG Digital Video Collection. 2003. 27 min.

Are the days of the traditional cash economy numbered? This program examines ground-breaking monetary systems designed to benefit disadvantaged segments of the population and build strength in the small business sector-not only in the United States, but also in Mexico, India, Poland, and Britain. Traveling to each country, the program showcases remarkable financial innovations-including the Ithaca hour, a currency rapidly becoming standard in the upstate New York town; a Greenwich time bank that encourages community involvement; and Warsaw’s Fundusz Micro credit organization, which helps entrepreneurs build businesses without capital. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158356

Capitalism Hits the Fan: a lecture on the economic meltdown / Media Education Foundation, written and presented by Richard Wolff. 2009. 57 min.

Richard Wolff breaks down the root causes of today’s economic crisis, showing how it was decades in the making and in fact reflects seismic failures within the structures of American-style capitalism itself. Wolff traces the sources of the economic crisis to the 1970′s, when wages began to stagnate and American workers were forced into a dysfunctional spiral of borrowing and debt that ultimately exploded in the mortgage meltdown. SMIL call number: DVD 12039

Cost, Profit and Break-even : finance for non-financial managers / Training Media Association and Video Arts. 1980. 23 min.

A discussion on how to decide whether a commercial enterprise is simply covering its expenses, breaking even, or making a profit. Sophisticated accounting methods have been developed to successfully address this – and yet, companies still find themselves in the dark as to their financial status. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=cos010 .

Debt Nation: personal finances in crisis / CBC. 2006. 50 min.

In 1984, Canadians owed about $187 billion in personal debt. Today we owe more than $801 billion. Personal bankruptcies are near record highs. We carry 74 million credit cards – three for every Canadian over the age of 18. Credit counselling agencies say they’re busier than ever. Students are often graduating with accumulated debt of $25,000 or more. Consumer debt levels are rising much faster than incomes and have been for years. Savings rates are at record lows. Marketplace met with three families living close to the edge. SMIL call number: DVD 11474

Economic and Monetary Union: 10th anniversary of the euro / European Commission. 2008. 26 min.

On 1 January 2009, the euro will be ten years old. Like the process of European integration as a whole, Economic and Monetary Union was a simultaneously visionary yet pragmatic project. A major step towards fulfilling the ideal of an “ever closer union” among the peoples of Europe, it was achieved through close co-ordination and convergence of economic policies within the EU, and careful technical preparations. How did it all happen? What obstacles had to be overcome? How was the € symbol chosen and how were the designs of the coins and banknotes selected? Who organised the biggest cash changeover in history? These are some of the questions addressed in this documentary. SMIL call number: DVD 12589

Global Capital Market : risks and rewards / FMG Digital Video Collection. 2007. 33 min.

What are the mechanisms that drive international finance? Does worldwide capital mobility destabilize the global economy? Do the benefits to investors outweigh the potential for monetary crises? This program illustrates the flow of international capital, analyzes the risks it presents to banking and currency systems, and studies international political structures created to address those risks. The video presents the pros and cons of financial globalization, in the process explaining the concepts of inter-temporal trade, portfolio diversification, income inequality, and capital inflow and outflow. Recounting fiscal catastrophes that provoked international alarm-including the 1995 Mexican peso crisis and the 1997 implosion of Asian economies that impacted nations across the world-the program draws parallels between our current investment climate and the so-called First Age of Globalization in the late 19th century. A Films for the Humanities & Sciences Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158376

Inside the Meltdown /PBS Video, Michael Kirk. 2009. 60 min.

Frontline investigates the causes of the worst economic crisis in 70 years and how the government responded. The film chronicles the inside stories of the Bear Stearns deal, Lehman Brothers collapse, the propping up of insurance giant AIG and the $700 billion bailout. SMIL call number: DVD 11955

Introductions and Definitions/ FMG Digital Video Collection. 15 min.

When it comes to finances, approximately is just not good enough. Accounting professionals are expected to understand all the ins and outs of money matters, applying the rules of accountancy with good sense and care. With that in mind, this program starts with the basics, introducing the purpose of accounting, identifying the AICPA and FASB, explaining the concept of GAAP, and spelling out the differences between CPAs and CMAs. After contrasting three types of business organizations, the program moves on to the actual process of recording and tracking transactions. Types of business transactions, charts of accounts, journalizing and posting transactions, the rules of debits and credits, the purpose of the trial balance, and four main types of financial statements are described. The accounting equation is also presented. A Cambridge Educational Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158388

Let’s Make Money / Allegro Film. 2009. 110 min.

The financial crisis is sending shockwaves all over the world, yet most of us have no idea where our money is. The only sure thing is that it’s not in the bank to which we entrusted it. The bank has submitted it for circulation in the global money market. Following the tracks of money through the world-wide finance system, Let’s Make Money points out the consequences of our greed for money. SMIL call number: DVD 12014

The Matching Concept and the Accounting Cycle/ FMG Digital Video Collection. 15 min.

This program divides its time between the matching concept and the accounting cycle. First, the cash basis of accounting is compared to the accrual basis of accounting. Next, the five main types of entry adjustments are defined and illustrated. And then, with suitable fanfare, the accounting cycle is described in detail. Its eight steps include analyzing and journalizing transactions, posting transactions to the ledger, preparing the unadjusted trial balance, assembling and recording adjustments, preparing the financial statements, journalizing and posting adjusted entries, journalizing and posting closing entries, and preparing the post-closing trial balance. Taking care of business means handling finances both consistently and systematically, and this video shows students exactly how to do it. A Cambridge Educational Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158402

Maxed Out / Trueworks. 2007. 87 min.

Take a journey deep inside the American style of debt, where things seem fine as long as the minimum monthly payment arrives on time. Shocking and incisive, it paints a picture of a national nightmare, which is all too real for most. SMIL call number: DVD 11331

Money Never Sleeps /: global financial markets / Dune Leapfrog, La Sept/Arte and Television Suisse Romande present ; produced by Chantal Bernheim ; directed by Alain Lasfargues. 2004. 53 min.

Discusses global financial markets and how money circulates through a multiplicity of financial markets on a global scale. Covers topics such as lending liquidity, handling mutual funds, stock speculation, charting, and model- driven tracking. SMIL call number: DVD 8187. A lso available as Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158393

Mystery of Capital / CBC. 2009. 19 min.

In this documentary, CBC News’ Brian Stewart meets Hernando de Soto, an economist from Peru who became famous interpreting the destructiveness of shadow economies in the developing world. Now his ideas are helping to explain the house of cards that the Western economic giants built. SMIL call number: DVD 12531

Profits of Doom : is your firm as good as you think? / written by Anthony Jay ; directed by Peter Robinson ; a Video Arts/The Economist co-production. 1992. 26 min.

A dramatization that looks at several ways of assessing a firm’s short-run performance: how to use recent profit figures as a guide in the next year or two and how to gauge the ability of the firm to survive unexpected problems. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=pro151 .

GLOBALIZATION and COUNTRY STUDIES

1-800-INDIA : importing a white-collar economy / Films for the Humanities & Sciences. 2006. 57 min.

This documentary explores the experience of young Indian men and women who have been recruited into these new jobs requiring long hours, night shifts, and westernized work habits. Also reveals the human and cultural effect on Indian family life, the evolving cities and towns, and on the aspirations and daily lives of young Indians, especially women, entering the work force. Followed by interview with Michael Elliott, editor of Time International. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158348

Battle of the Titans: problems of the global economy / produced by Danish Radio. 1993. 54 min.

This documentary highlights the migration of jobs from developed countries to developing nations like Egypt, Nigeria, Indonesia where labor is plentiful and cheap. The West has to face the dilemma of accepting massive influx of poor immigrants in search of a better life or move its industries to Third World countries to provide employment to an ever growing population. Trade barriers only exacerbate economic problems in the Third World and may lead to the creati on of radical governments hostile to the West. SMIL call number: VIDEO 7292

Buyer be Fair: the promise of product certification / Fox Winter Productions . 2006. 57 min.

Globalization of world trade seems inevitable, but could lessons learned from fair trade price certification of timber, by the Forest Stewardship Council, and coffee, by Fair Trade, be applied to other products from developing countries? SMIL call number: DVD 10106

Cappuccino Trail : the global economy in a cup / FMG Digital Video Collection . 2001. 50 min.

A 150-pound bag of coffee beans might earn a farmer 0; the street value of that same bag-10,000 cups of coffee-is around 0,000. By following the trail of two coffee beans grown in the Peruvian Andes, this program takes a unique look at the ubiquitous stimulant which, after oil, is the most globally traded commodity. One of the beans takes the route of the open market where its price is determined by commodities traders and analysts, such as Merrill Lynch’s Judy Gaines, the industry oracle who discusses the market’s volatility. The other bean finds its way into Cafe Direct, a new gourmet coffee launched in Britain by a company dedicated to paying fair prices to farmers for their high-quality organic crop. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158360

Commanding Heights. Episode two, agony of reform : the battle for the world economy/ an Invision Productions Limited production in association with Heights Productions, Inc. and WGBH Boston, with the assistance of Lion Television Limited ; produced and directed by William Cran ; written by William Cran, Daniel Yergin. 2002. 120 min.

This series explores our changing world: the new rules of the game, the winners and losers in the clash between government and the marketplace, the great debate over the impact of globalization, and the powerful forces shaping our economy and the future of society. It dramatically captures the issues that have defined the wealth and fate of nations and shows how the battle over the world economy will shape our lives in the 21st century. SMIL call number: VHS 64-68-69, DVD 8272 .

Economic Development : a global challenge / FMG Digital Video Collection . 2007. 36 min.

How is the economic progress of a country or a region measured? What causes underdevelopment and poverty? Will the struggling nations of the world ever catch up with the wealthy ones? This program studies various methods for calculating economic potential, growth, and stagnation in the context of today’s global environment. Introducing the three main determinants of income and expansion-physical capital, human capital, and technology-the video examines geographic, historical, and political reasons behind underdevelopment, especially the vestigial effects of colonialism and the population disparities that exist between rich and poor nations. Production structure, credit markets, income inequality within a country, and the concept of the dual economy are all explored in detail. The success of micro credit systems highlights the possibility of development in even the most disadvantaged societies. A Films for the Humanities & Sciences Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158367

Face and Place: business beyond the bonds of culture / FMG Digital Video Collection . 2001. 27 min.

Across Asia, the notion of face-a propriety of appearances-is being replaced by Western frankness, while traditional caste systems are yielding to wealth as the determinant of status. This program profiles three executives who typify the changing style of business in Asia: James C. Louey, senior executive of the world’s largest bus company, KMB in Hong Kong; Dr. Jannie Tay, CEO of The Hour Glass, a retail chain based in Singapore that sells watches throughout Asia; and Brijesh Wahi, managing director of Cellstream Technologies, a software services and engineering company out of Bangalore. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158370

Global economy 2003. 2003. 20 min.

Investigates the nature of globalization and the global economy, trade and financial flows, free trade and protection and international economic organizations. SMIL call number: DVD 7595

Global Exchange : free trade and protectionism / FMG Digital Video Collection. 2007. 33 min.

Did protectionist tariffs initiate the Great Depression? Will free trade across international borders benefit all countries involved, or create winners and losers? Is there any middle ground in the globalization debate? This program surveys the history and politics of cross-border trade, identifying ways that nations have tried to strengthen, reduce, or prevent it. Outlining the concept known as pattern of trade, the video examines cases for and against free trade while studying comparative advantage, wage inequality, economies of scale, and the infant industry argument. The evolution of international trade policy is also examined, featuring prominent examples of pro- and anti-protectionist measures: the Smoot-Hawley Tariff Act, GATT, NAFTA, the emergence of the World Trade Organization, and more. The success of East Asian economies following World War II highlights the principle of export-oriented industrialization. A Films for the Humanities & Sciences Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158378

Global Resources : management and competition / FMG Digital Video Collection . 2007. 50 min.

What is the relationship between a country’s natural assets and its economic power? Does wealth in raw materials alone lead to monetary wealth? What are the dangers of relying on finite supplies? This program explores economic questions surrounding the management of-and international competition for-natural resources. Describing the process by which nations translate the products of their forests, fields, mines, and waters into economic and political power, the video provides insight into the drive to control natural resources, the role they play in the economic development of poor countries, the precarious concept of the global commons, and the connection between resource mismanagement and environmental damage. Recent events in the Middle East, Asia, and Latin America highlight historical patterns of international resource exchange and exploitation. A Films for the Humanities & Sciences Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158379

Globalization Is Good / FMG Digital Video Collection . 2003. 50 min.

Controversial writer Johan Norberg argues forcefully for one side of the globalization debate. In this program he examines three developing countries and how they fit into that debate, building a case for deregulation, the abolishment of subsidies and tariffs, and a long-term view of industrialization. He frankly defends the use of sweatshop labor, through which Taiwan has cultivated a vigorous, targeted manufacturing sector and transformed agrarian poverty into affluence. Praising Vietnam for following the same path and criticizing Kenya as an unfortunate example of isolationism, Norberg’s assertions compose a powerful catalyst for classroom discussion. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158380

Globalization : winners and losers / FMG Digital Video Collection. 2000. 42 min.

How is business without borders really affecting the world? As Sabeer Bhatia, inventor of Hotmail; Narayan Murthy, founder of Infosys; and other industry leaders attest, globalization has raised the standard of living in developing economies through high-tech opportunities, foreign investment, and debt relief. However, Harvard’s Jeffrey Sachs and other experts point out that the world market is being exploited through shortsightedness, including the aggressive deployment of genetically modified crops, environmental negligence, and the abuse of NAFTA. This program-produced in the aftermath of the WTO protests in Seattle-addresses the pros and cons of doing business in the global marketplace . Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158381

A Killer Bargain / California Newsreel. 2006. 57 min.

The killer bargain referred to by this documentary’s title is the availability of cheap consumer goods imported by Western countries whose prices don’t reflect the actual human and environmental costs associated with their production in the developing world. Consumers remain largely unaware of the conditions under which the goods they buy are produced; this film makes those connections shockingly clear. The film follows the process of textile production in northern India and then travels to Panipat a leading textile producing center, where many retail chains buy their products. SMIL call number: DVD 10166

Life and Debt [videorecording] / a Tuff Gong Pictures Production ; produced and directed by Stephanie Black . 2001. 84 min.

Set in Jamaica, this film is a case study of how contemporary free trade policies and global financial institutions such as the International Monetary Fund, World Bank and World Trade Organization affect the economies of developing nations. Includes interviews with IMF Deputy Director Stanley Fischer, Haitian president Jean-Bertrand Aristide, Jamaica’s former Prime Minister Michael Manley as well as tourists, farmers, Rastafarians, factory workers and others. SMIL call number: DVD 6984/VHS 6460/6595

No Logo : brands, globalization, resistance / executive producers, Sut Jhally, Loretta Alper ; producer/editor/camera, Kelly Garner. Naomi Klein. 2003. 42 min.

Using hundreds of media examples, No Logo shows how the commercial takeover of public space, destruction of consumer choice, and replacement of real jobs with temporary work (the dynamics of corporate globalization) impact everyone, everywhere. It also draws attention to the democratic resistance arising globally to challenge the hegemony of brands. SMIL call number: DVD 7559-60

Product of Canada, eh? / CBC. 2007. 24 min.

Showdown in Seattle : five days that shook the WTO/ Independent Media Center … [et al.] Deep Dish TV Network. 1999. 150 min. in 5 segments.

Composed of segments shot and edited on location in downtown Seattle during the Nov. 29-Dec. 4, 1999 meeting of the World Trade Organization by a collaboration of video pr oducers from around the U.S. Features on-the-ground, non-corporate perspective and in-depth analysis of world trade issues, popular resistance and the police reaction. SMIL call number: VIDEO 5640

Turkey’s Tigers: integrating Islam and corporate culture / FMG Digital Video Collection. 2006. 57 min.

For years, Turkey has been run by a stridently secular business and political elite, while its devout Muslim citizens have been pushed to the political and economic fringes. But now, even the most committed Muslims are embracing Western-style capitalism and commerce-and are ascending in Turkish society at the ballot box and in big business. This Wide Angle documentary captures a modern-and to many Westerners, surprising-face of Islam rarely seen in the American media. The program follows prominent members of Turkey’s up-and-coming business community-including two rival fashion entrepreneurs, one of whom has founded his company on Islamic principles-as they develop and carry out their manufacturing and marketing strategies. In addition, Turkish political cartoonist Salih Memecan discusses his work, Islam’s relationship with the West, and the benefits of Turkey’s association with Europe with anchor Daljit Dhaliwal. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158411

Village Cellphone: empowering Bangladesh / CBC Learning. 2008. 11 min.

HUMAN RESOURCE MANAGEMENT

Behavioural Interviewing : taking the guesswork out of recruitment / Video Arts

Video Arts Limited. 2006. 30 min.

Explains the principles of behavioural interviewing and identifies the key skills needed. Illustrates the questioning technique which produces behavioural evidence and how to avoid the most common problems. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=int13 .

Building the Virtual Team: communication across cultural diversity / Big World Media. 2006. 18 min.

Observe a group leader and the problems she faces in virtual team management as she struggles with her managers in Asia, Indian, Africa, and Latin America. SMIL call number: DVD 11169

Built to Change: how to sustain organizational effectiveness / Stanford Video. 2006. 54 min.

Organizations are built for stability, not for change. But in today’s highly competitive business environment, organizations must be ready to change — and change frequently. Lawler and Worley discuss methods for creating strategies, structures, communication processes, and human resource management practices that are designed to facilitate the ability of an organization to change. SMIL call number: DVD 10779

Communication Skills/ FMG Digital Video Collection. 2000. 22 min.

Presentations, reports, video conferences, e-mail, telephone calls-more than ever, excellent communication skills are a prerequisite for entry into all sorts of careers. This video provides guidance in strengthening both verbal and nonverbal communication. The importance of carefully targeting the message to be conveyed, minimizing outside distractions, listening attentively, and developing an awareness of body language are stressed. A Cambridge Educational Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158363

Conflict Resolution and Etiquette/ FMG Digital Video Collection. 2000. 21 min.

The ability to defuse confrontation and arrive at a solution that is acceptable to everyone involved is a quality that all employers value. This video illustrates how to courteously resolve office conflicts by depersonalizing them, opening the lines of communication, and examining all options in order to come to an agreement. Brainstorming with coworkers is presented as a means of developing consensus. A Cambridge Educational Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158364

Crossing the Line : sexual harassment and how to confront It / FMG Digital Video Collection. 2005. 24 min.

The only way to remove sexual harassment from school and work is to get educated about the problem and learn ways to deal with it. This informative video (an update of an earlier program, Sexual Harassment: Crossing the Line) explains different kinds of sexual harassment, defines the factors motivating harassers, and provides specific techniques for dealing with the problem. Viewers will see what steps to take if anyone harasses them or if they witness the harassment of others, including keeping a journal, employing the broken record technique, speaking with supervisors, sending memos, using grievance procedures, and filing formal complaints. A viewable/printable instructor’s guide is available online. A Cambridge Educational Production. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158365

The Curse of the Vanishing Employees : how to retain and motivate great workers/ a Where’d everybody go? production presented by CRM Films ; producer/director, Denise Dexter. 1998. 20 min.

Addresses dealing with employee retention, from meeting the needs of the new younger generation of workers to the family-work conflicts many of us share. SMIL call number: VIDEO 7840

Do I Know You? : defining, discovering & deciding whom to hire / Star Thrower. Harrison, David. 2000. 20 min.

Using 3 simple s teps, this video offers a unique process for making successful hiring decisions. SMIL call number: VIDEO 7829

Great Beginnings, the Employer’s Perspective / Mind Resources Pty Ltd. ; written by Christine Ryan ; directed by Christine Ryan and Graham Parry. Mind Resources Pty Ltd. 200-? 12 min.

This video will help managers and supervisors to design an induction program that will orientate new employees, produce an employee handbook, plan orientation days, and initiate first assignment training. SMIL call number: VIDEO 7831

How Am I Doing? / produced by the Production Tree for Video Arts ; written by Jonathan Lynn ; directed by Simon Langton. 2001. 24 min.

A comedy to bring home to the line manager the troubles he may be causing and the opportunities he may be missing by failing to conduct his appraisal interviews professionally. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=getcont .

It’s Not Just About Sex Anymore : harassment and discrimination in the workplace / VisionPoint Productions . 2002. 17 min.

Illustrates situations that may leave your employees and your organization open to lawsuit. Shows how harassment and/or discrimations can be based on such things as: race or national origin, religion, sex or sexual orientation, disability, marital status, and political affiliation. SMIL call number: VHS 7461/DVD 7462

Keeping the Good Ones/ Media Partners Corporation. 1991. 28 min.

A management and leadership training video that deals with employee retent ion. Provides managers with practical tools which they can use to keep the good people they already have. SMIL call number: VIDEO 7841

More than a Gut Feeling II / a production of American Media Incorporated.1991. 28 min.

Focuses on the behavioral interviewing process. Encourages interviewers to pre-plan interviews and focus on specific examples to enable them to rate individuals on actual performance rather than intuition or personality. SMIL call number: VIDEO 2424

The Pay Gap : sexism or something Else? / FMG Digital Video Collection. 2005. 8 min.

Warren Farrell protested alongside Gloria Steinem in support of women’s rights and was even elected to the board of NOW-three times. But Farrell is also the author of Why Men Earn More: The Startling Truth Behind the Pay Gap-and What Women Can Do About It. In this brief ABC News segment, John Stossel considers the opposing views of Farrell and Martha Burk, chair of the NCWO and author of Cult of Power: Sex Discrimination in Corporate America and What Can Be Done About It. It’s about supply and demand, states Farrell, not sexism: higher compensation generally means bigger sacrifices on the home front-a cost most women are statistically less willing to bear than men. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158404

Performance Review. Part 2, Every appraisee’s dream / produced by the Production Tree for Video Arts ; written by Antony Jay ; directed by Phil Bowker . 2003. 17 min.

From the appraisee’s point of view, the performance review often feels like a waste of time. This program shows just how well the review can go when handled properly by both parties. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=av3 .

Plant Closing I / Goodman, Paul S. 1996. 16 min.

This video captures many of the issues in a plant closing or a major downsizing. It explores through a psychological contract lens, workers’ expectations, the process used to close down the facility and the impact of this process on workers and their expectations. The setting is a high performance Nabisco facility in Pittsburgh. SMIL call number: VIDEO 8869

Plant Opening / Goodman, Paul S. 2002. 27 min.

This video captures the reopening of the Nabisco facility that was featured in the plant closing video. The key theme in this video is the role of multiple constituencies (government, quasi government authorities, NGOs, labor and management, plus other private sector entities) in reopening a plant and insuring some level of economic viability of a region. SMIL call number: VIDEO 8868

Right Side of the Line: creating a respectful an harassment-free workplace / VisionPoint Productions. 2005. 45 min.

Helps participants take a proactive approach to creating and maintaining respectful organizational cultures in order to remain legally compliant, to ensure adherence to organizational policies, and to thrive and prosper. Through vignettes, employees learn to what to doe and how to respond if they are victims of, or witnesses to, any form of harassment or discrimination. SMIL call number is: VHS 9762 and DVD 9763

10 Essentials for Successful Induction / Ash Quarry Productions ; with psychologists Eve Ash and Peter Quarry. 200-?. 15 min.

Looks at the 10 things managers can do to make new employees feel welcome. SMIL call number: VIDEO 7830

Three Dimensional Interview: evaluating for capability, commitment and chemistry / 2006. 28 min.

Provides participants with the skills and knowledge they need in order to effectively conduct a consistent structured interview process to hire the best fit for the job requirements and organizational culture. SMIL call number: VHS 9760 and DVD 9761.

INTERNATIONAL BUSINESS

Buying and Selling: how trading shapes our world / Learning Seed Production. 2008. 24 min.

This straightforward program explains what drives trade, that is, serving the needs and wants of complete strangers through trust and cooperation. Easy-to-grasp scenarios illustrate important economic concepts, including trade and wealth, global trade, externalities, creative destruction, and transparency. SMIL call number: DVD 12298

Building the Virtual Team: communication across cultural diversity / Big World Media. 2006. 18 min.

Observe a group leader and the problems she faces in virtual team management as she struggles with her managers in Asia, Indian, Africa, and Latin America. SMIL call number: DVD 11169

Doing Business in the U.S. and Mexico /Goodman, Paul S. 1998. 19 min.

This video portrays the challenge of doing business in the U.S. from the perspective of a Mexican company that owns plants in both Mexico and the U.S. and is involved in joint ventures in both countries. Among the many timely issues addressed in this video are cross-national and cultural differences, building trust, and the similarities and differences between Mexican and U.S. factory workers. SMIL call number: VIDEO 8863

Family and Food : pillars of Asian business / FMG Digital Video Collection . 2001. 27 min.

Insider and Outsider : the subtleties of doing business in Asia / FMG Digital Video Collection . 2001. 27 min.

How to deal with the different countries and complexities of Asia? Those without the language and a knowledge of customs and trade regulations are the outsiders, those with these tools are the insiders. This program presents three businessmen who bridge cultures, enabling their companies to thrive abroad: Shoza Honda, chairman of Spike, an Australian Internet company launching a branch in Japan; Arun Abey, executive chairman of IPAC Securities, an already international financial management company trying to expand into India; and Pradip Shah, a venture capitalist and founder of India’s first credit agency. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158386

International Management: the survival guide / BBC [for] the Open University ; producer, Stephen Wilkinson. British Broadcasting Corporation. 2004 ( originally braodcast in 1994). 30 min.

McGill University’s Nancy Adler, professor of organizational behavior and cross-cultural manage ment, analyzes the performance of the multicultural management team from It’s a Jungle Out There. Scrutinizing the group’s actions and behaviors, she addresses the team’s communication problems, preoccupation with searching for similarity, lack of cultural synergy, and stress factors, most notably the project’s narrow time frame. SMIL call number: DVD 8183

Management in Chinese Cultures / producer, Roger Penfound ; BBC [for] the Open University. 2004 (originally broadcast in1998). 30 min.

Describes key elements of modern Chinese entrepreneurship, such as teamwork, harmony, deference to authority, and guanxi–a system of interpersonal relations that stresses covenantal rather than contractual agreements–that differentiate it from the traditional Weste rn model. The strengths and weaknesses of both systems are weighed by the chairman of DHL International Ltd. and others, providing a balanced analysis of business in both the Asia-Pacific region and the global marketplace. SMIL call number: DVD 8188

The Multicultural Meeting : working with diverse cultures / produced by Jess Taylor ; directed and written by Erich E. Toll. 2002. 15 min.

Looks at the problems encountered at a meeting of managers from Asia, Europe, the Middle East, North and South America. SMIL call number: VIDEO 7026

Turkey’s Tigers: integrating Islam and corporate culture / FMG Digital Video Collection. 2006. 57 min.

LEADERSHIP

Creating the Future / Hamel, Gary. Stanford Video. 1998. 50 min.

Never has there been a more exciting or more hazardous time to be at the helm of a corporation. Strategy innovation is the only way for a company to renew its lease on success. SMIL call number: DVD 10784

Leadership Challenge / Pfieffer. 2007. 26 min.

Demonstration of a transformational leadership model for structures and staff. SMIL call number: DVD 9634

Leadershift : five lessons for leaders in the 21st century / produced by Star Thrower ; writer Joel Barker ; director, Michael Cowman ; producer, Jana Birkestrand . 1999. 30 min.

Using bridge-building as a metaphor, this video is designed to assist managers and staff in preparing for the 21st century and changing characteristics of leadership that will be experienced. The presentation anticipates more shared vision and more participation at all levels in decision-making. SMIL call number: VHS 7204

Localizing Leadership / writer/director/produc er, Gina Levy, Ted Dale, Ernie Gundling. 1998. 28 min.

Examines both challenges and strategies for localizing management and operations of global organizations in China. Follows the vice president of a large western multinational, and how she planned and su ccessfully transferred leadership to local management. SMIL call number : VIDEO 7455

The Psychology of Power / Zemanek, Danny. Stanford Video. 2006. 58 min.

Deborah Gruenfeld discusses her several-year research focusing on the psychological effects of power; including single-mindedness in decision making, orientation to action, and depersonalization of others. SMIL call number: DVD 10788

A Report from the Harvard Business School : leadership / produced in association with New River Media; producer, Jonah Goldberg ; director, Robert Massey. 2004 (originally broadcast in 1997). 26 min.

Harvard Business School Professor John Kotter shares his views on the qualities of leadership and examines them in action by discussing legendary Japanese CEO, Matsushita, founder of the company that bears his name; General Electric’s Jack Welsh; and Walmart’s Sam Walton. SMIL call number: DVD 8182. Also available as Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158349

Would I Follow Me? /Video Visions. 2003. 22 min.

Demonstrates ineffective and effective leadership behaviours and the impact these behaviors have on work groups. SMIL call number: DVD 8507

MANAGEMENT

Change Management and Strategic Planning / Zemanek, Danny. Stanford Video. 2006. 47 min.

Roberta Katz, Associate Vice President, Strategic Planning, at Stanford University, presents six principles for the effective implementation of a strategic plan, provides examples of each, and discusses current efforts within Stanford University that provide a model for organizational change. SMIL call number: DVD 10780

The Corporation : a documentary/ by Mark Achbar, Jennifer Abbott. Joel Bakan. 2004. 145 min.

Examines the nature, evolution, impact and possible futures of the modern corporation. SMIL call number: DVD 7936

Creativity in Management / [presented by] Video Arts. Cleese, John. 1991. 37 min.

John Cleese reveals the basic principles that managers need in order to manage most effectively. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=cre031 .

Fish: catch the energy, release the potential! / Charthouse International Learning Corp. 2002. 17 min.

Shows employees how to generate the energy needed for a high-morale work environment. Also portrays the playful atmosphere necessary for creativity to flourish, as embodied by the World Famous Pike Place Fish Market, Seattle, Washington. SMIL call number: DVD 8504.

Formulating a Business Plan / FMG Digital Video Collection. 1999. 30 min.

A good business plan is a roadmap to success. The three modules of this program look at the process of creating a business plan from three different perspectives: the transformation of an idea into a marketable product, the determination of financial feasibility, and negotiation with potential investors. German airship manufacturer Cargolifter, the Swiss musical production Space Dream, and data broadcasting innovator The Fantastic Corporation serve as case studies. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158373

Hard facts, Dangerous Half-truths, and Total nonsense : profiting from evidence-based management / Gurley, Gordon. Stanford Video. 2006. 53 min.

Robert I. Sutton discusses why companies need evidence-based management and explains how to practice and profit from this method of management. SMIL call number: DVD 10783

The Hidden Mind/ Video Arts . Cleese, John. 1999. 46 min.

In this video John Cleese challenges the basis of the decision-making processes prevalent in most of today’s organizations.

Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://theta.library.yorku.ca/cgi-bin/video.cgi?num=and255 .

The Maverick Solution/ with Ricardo Semler ; produced by the British Broadcasting Corporation in association with Video Publishing House. 1994. 30 min.

Discusses organizational change and participatory management in business through the example of a small engineering company in Brazil, headed by Ricardo Semler. DVD 10266 /VIDEO 6126

People-first Management : creating a culture of trust / Gurley, Gordon. 2003. 50 min.

AFLAC CEO Dan Amos believes his company’s success has come from a reputation of doing the right thing and from putting employees first. He follows two simple principles: set clear expectations, and listen to employees. Communication needs to be followed by action: provide an even-handed response to the input, and implement a reward system that gives employees a vested interest in the profitability of the company. When employees trust the company to go the extra mile for them, they will go the extra mile for the customers. SMIL call number: DVD 10782

Peter Drucker / WNET/New York and WTTW/Chicago ; produced & directed by Betsy McCarthy ; a production of Public Affairs Television, Inc. 2004. 30 min.

S t ory of Inventory / FMG Digital Video Collection. 15 min.

Keeping track of inventory is a crucial yet challenging process-and the more raw materials, components, and products a company has, the more challenging it gets. This program explores key aspects of managing inventory while keeping an eye on how inventory figures impact a company’s bottom line. First, the physical counting process is illustrated, including special situations such as figuring out who owns merchandise in transit or on consignment. Second, average cost, FIFO, and LIFO costing methods are analyzed. Third, periodic and perpetual systems of valuation are contrasted with three methods used in special situations: the lower-of-cost-or-market method, net realizable value, and estimating. Fourth and finally, the impact of inventory errors on financial statements is addressed. A Cambridge Educational Production . Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158405

They Did it Their Way : retooling the corporate model / BBC for the Open University. Rosabeth Moss Kanter. 2003. 30 min.

Officers of Dutton Engineering in the U.K., Oticon, in Denmark, and the U.S.-based Digital address a wide range of creative business tools, including “spaghetti organization,” telecommuting, virtual teams, positive peer pressure, kaizen, annualized hours , and salary increases by consensus. Harvard Business School’s Rosabeth Moss Kanter and Charles Handy present additional insights. SMIL call number: DVD 8184

Tough at the Top : business management styles / FMG Digital Video Collection. 2000. 13 min.

To achieve their business objectives, managers must blend their skill and experience with one or more management styles in order to communicate their plans and concerns with their staffs. This attention-grabbing program from Australia goes over the top to dramatize five basic business management styles: autocratic, persuasive, consultative, participative, and laissez-faire. After each skit, the preceding situation is analyzed and the likely outcomes are considered. On-screen lists of style characteristics and the advantages and disadvantages that go along with them reinforce the learning experience. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158410

MARKETING

Behind the Screens: Hollywood goes hypercommercial / directors, Matt Soar/Susan Ericsson . 2000. 37 min.

Discusses the idea that mainstream, big-budget movies have become largely a vehicle for advertising and marketing. SMIL call number: VIDEO 5876

Belle & Bunty Fashions: attracting investment through brand image / FMG Digital Video Collection . 2006. 24 min.

Alice Shreeve and Hannah Coniam are the founders/designers for Belle & Bunty, London. Their trendy garments can be found in upscale boutiques and in the pages of Vogue, Glamour, and Elle-but they have yet to turn enough profit to expand their business or even pay themselves a wage. In this program, mentor John Boyle advises the duo to strenuously build their brand image to help them secure investment that will enable them to take their company to the next level. Through perseverance, Belle & Bunty gains good press with a celebrity endorsement by TV personality June Sarpong and secures a potential licensing deal with Debenhams, Britain’s Favourite Department Store. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158354

Brand Marketing: why we eat drink and wear brand names /Learning Seed Company. 2000. 19 min.

Branded: personal identity through consumer products / VPRO ; samenstellung Alexander Oey, Femke Wolting . 2002. 42 min.

This program updates the philosophy of branding, a practice that has evolved to define personal identity through a product line, a lifestyle, or simply a concept. SMIL call number: DVD 7828

Building a Corporate Vision : buy-In and brand identity / FMG Digital Video Collection . 2001. 28 min.

This program illustrates two of many hurdles that partners-to-be must clear in an attempt to bring about a successful merger: buy-in and brand identity. Meetings with the equity holders to outline the business plan, Andersen consultants to value the participating companies and establish proportions of ownership, and millionaire advertising genius Siimon Reynolds to brainstorm a company name and motto are featured. With high hopes, the equity holders begin their race to go public, never suspecting that in less than a year they would be out of luck and out of business. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158357

Building Retail Brands to Drive Value / Quijano, Mauricio. Stanford Video. 2002. 42 min.

The Deep Dive : one company’s secret weapon for innovation / FMG Digital Video Collection. 1999. 22 min.

Finding Untapped Growth in Existing Markets / Standord Video. 2006. 53 min.

The Idea of Marketing in the Real-time, Total Access Marketplace / Gurley, Gordon. Stanford Video. 2005. 56 min.

The traditional broadcast model of marketing is disappearing rapidly as consumers grow to expect total access to, and interaction with, the marketplace … to earn brand loyalty, businesses need to use technology to establish a dialogue that gets and keeps customers. SMIL call number: DVD 10781

The Merchants of Cool / producer and director, Neil Docherty ; [produced by] WGBH for Frontline.1999. 60 min.

Looks at the creators and sellers of popular culture in the United States and questions whether they ar e reflecting teen desires or are manufacturing those desires. Explores the culture in which American teenagers are growing up and how teens come to view themselves and their parents. SMIL call number: VIDEO 5989

The Overspent American: why we want what we don’t need / with Juliet Schor .2003. 32 min.

Juliet Schor scrutinizes what she calls ‘the new consumerism’ — a national phenomenon of upscale spending that is shaped and reinforced by a commercially-driven media system. She argues that ‘keeping up with the Joneses’ is no longer enough for middle and upper-middle class Americans, many of whom become burdened with debilitating debt as they seek to emulate materialistic ‘TV lifestyles’. SMIL call number: VHS 7558/ DVD 8360

Rhyme Pays : hip hop and the marketing of cool /Joseph, Clifton. 2004. 56 min.

Hip hop has always featured self-styled bad boys hustling consumerism as rebellion, but urban marketing has ratcheted up the sales pitch. In some cases, hip hop songs and videos have promoted products to secondary star status, creating an association between rapper and brand that makes a product irresistible to viewers with a desire to live the life. SMIL call number: VHS 8053

Streamlining for Global Competition : Rubbermaid case study / a production of Scott/Tyler Productions, in association with Thirteen/WNET. 1997. 16 min.

NEGOTIATIONS

Management Combines Forces with Unions-Northwest Airlines/ FMG Digital Video Collection . 1998. 30 min.

In 1993, as CEO of Northwest Airlines, John Dasburg headed a company on the verge of bankruptcy. Dasburg pulled back from the brink by striking a dramatic agreement with Northwest’s union. The union gave up 900 million dollars in wage and work rule concessions, and the owners gave labor three seats on the corporate board and 30 percent ownership of the company. The deal gave Northwest Airlines one of the United States’ biggest ESOPs-Employee Stock Ownership Plans. CEO Dasburg believes that Northwest’s new relationship with its union gives it a competitive advantage. In the 1980s, Northwest labor relations were so bad that some people nicknamed the company Cobra Airlines-they’d strike at anything. Today, Northwest has made a stunning economic comeback, one that Dasburg attributes largely to good labor/management relations. Dasburg likes labor’s presence on his board, and voluntarily extended their participation for another ten years . Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158392

The Stanford Video Guide to Negotiating : the sluggers come home / Kantola Productions, Stanford Video. 1997. 59 min.

A negotiation between the owners of a baseball stadium and a team owner demonstrates the key principles of rational negotiation, and common tactics and strategies for negotiating profitable agreements. Related issues explained in the study guide include: red herrings, multiple simultaneous offers, negotiating for the long-term, avoidance of give-aways, tit-for-tat strategies, fairness and trust, assessing walk-away points, and tied-hands strategies. SMIL call number: DVD 8746

OCCUPATIONS

Eyes on the Fries: young workers in the service industry / UC Berkeley Labor Center in association with Peek Media. 2004. 21 min.

While good jobs in high tech and manufacturing are increasingly hard to find, companies like Subway, Starbucks, and Blockbuster are opening stores at a pace of one a day. This film examines the rise of the low wage service sector and what it means for a generation of young Americans whose lives depend on it. SMIL call number: DVD 9682

Lobstermen /Goodman, Paul S. 1996.15 min.

Profiles George and Carl, father and son lobstermen in Casco Bay, Maine. George discusses what his job entails and what he likes about his job. Carl talks about his father’s motivation to perform well, discusses lobster fishing technique, and emphasizes the role of experience in success. SMIL call number: VIDEO 8866

Nurse /Goodman, Paul S. 1996.

Profiles Cheryl, a registered nurse working in an intensive care unit that specializes in the treatment of premature infants. She frequently seeks out the sickest babies to care for, enjoying the challenge and the responsibility. She is confident in her ability to handle difficult cases. The stress and pressure of her job are coupled with a high level of both skill and autonomy. SMIL call number: VIDEO 8867

Steelworker / Goodman, Paul S. 1996. 15 min.

Profiles Ted, a steelworker who worked in the steel industry for many years like his father and grandfather. Ted talks about his maintenance work as a mechanic, the good old days, the current bad economic situation for steelworkers, his views on the union and company, and a picture of the future. Caught in the midst of two industrial transitions, the rail industry and the steel industry, Ted has seen his paycheck shrink and his job security erode. SMIL call number: VIDEO 8864

Waitress / Goodman, Paul S. 1996. 7 min.

Toni, a waitress for 23 years, discusses how she motivates herself and how to be a good waitress. SMIL call number: VIDEO 8865

ORGANIZATIONAL BEHAVIOUR

The Adaptive Organization / Gurley, Gordon. Stanford Video. 2006. 55 min.

More than half of the change efforts at any major organization will tend to fail. Well-meaning leaders often neglect to follow through to the end of the project’s lifecycle. The answer is to engage every employee on the individual level, and challenge each one to make a personal commitment to the success of the organization. SMIL call number: DVD 10778

Built to Change : how to sustain organizational effectiveness/ Stanford Video. 2006. 54 min.

Chamber Music Quartet / produced and directed by Paul S. Goodman and Denise M. Rousseau. 1997. 18 min.

Profiles a well-known string quartet, Cuarteto Latinoamericano, which has played together for over 15 years. Examines performance and group effectiveness. SMIL call number: VIDEO 8861

Creating the Future / Hamel, Gary. Stanford Video. 1998. 50 min.

Fish: catch the energy, release the potential! / Charthouse International Learning Corp. 2002. 17 min.

The Hidden Mind/ Video Arts . Cleese, John. 1999. 46 min.

In this video John Cleese challenges the basis of the decision-making processes prevalent in most of today’s organizations.

If Looks Could Kill : the power of behaviour / produced by the Production Tree for Video Arts

Honey, Peter. 2000. 30 min.

Through the use of a murder mystery storyline, demonstrates the effect your own behavior can have on the behavior of others. Suggests ways for employees to choose patient, understanding, and professional behavior, both verbally and visually, when dealing with the public. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL:

http://theta.library.yorku.ca/cgi-bin/video.cgi?num=ifl180 .

The Maverick Solution / with Ricardo Semler ; produced by the British Broadcasting Corporation in association with Video Publishing House. 1994. 30 min.

Discusses organizational change and participatory management in business through the example of a small engineering company in Brazil, headed by Ricardo Semler. DVD 10266/VIDEO 6126

The New Business of Paradigms / Star Thrower. Joel Arthur Barker.RG Training Resources, 2006. 44 min.

Discusses the role of paradigms in resisting change and paradigm shifts in relation to effecting change. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://windows.stream.yorku.ca/faculty/library/video/new_business_of_paradigms.wmv

The Office, the complete first and second series / BBC ; producer, Ash Atalla ; written & directed by Ricky Gervais, Stephen Merchant . 2001-2002. 180 and 230 min.

A hilarious, biting look at everyday office life. Set in a paper supply merchants near London, season one introduces smug, lower middle-manager David Brent who attempts to run an office while desperately craving the affection of his staff. His team consists of an army-obsessed territorial yes-man, Gareth Keenan. A self-appointed ‘team leader,’ Gareth is constantly bickering with witty under-achiever Tim, an apathetic sales rep who breaks up the monotony of his day pining after the sweet and long-suffering receptionist, Dawn. In season two, David has to consolidate a merger between the Slough and Swindon branches of Wernham Hogg and cope with the unwelcome attention of new boss Neil Godwin, who was his equivalent at Swindon before consolidation. Smil call number: DVD feature.

Right Side of the Line: creating a respectful an harassment-free workplace/ VisionPoint Productions. 2005. 45 min.

Tactics of Innovation : how to make it easier for people to accept new ideas / author, Joel Barker ; produced by Star Thrower Productions .1998. 24 min.

Joel Barker goes on location to share stories on why people say “no” to new ideas. More importantly, he introduces a ten-step strategy on how to remove barriers between new ideas and people who naturally resist change. These tactics will dramatically increase the acceptance of any kind of idea. SMIL call number: VHS 7205

Taking Charge of Change / CRM Learning . 2002. 18 min.

Shows employees the skills necessary to understand and support change initiatives in the workplace. Identifies 3 stages of internal transition to allow employees to productively guide themselves through organizational change. SMIL call number: VHS 7758/ DVD 7759

The Transformation of Work/ FMG Digital Video Collection . 2005. 29 min.

Just as the industrial revolution changed the way people work, so has the rise of digital technology-leading to the radical reorganization of business models and workplaces, as well as the geographical redistribution of labor and services. This program inquires into 21st-century work paradigms, presenting commentary from scholars and business leaders about what it means to be an employee today-and what it will mean in the future. Patricia Kelso of the Kelso Institute explains the concepts behind ESOPS, while Verna Allee, author of The Future of Knowledge, and Lynne Twist, author of The Soul of Money, elaborate on new relationships between labor and capital. Paul Millman, CEO of Chroma Technology, discusses the benefits of employee ownership. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158406

TEAM BUILDING

Building the Virtual Team: communication across cultural diversity / Big World Media. 2006. 18 min.

Observe a group leader and the problems she faces in virtual team management as she struggles with her managers in Asia, Indian, Africa, and Latin America. SMIL call number: DVD 11169

Computer Emergency Response Team / produced and directed by Paul S. Goodman and Denise M. Rousseau. 1997. 36 min.

Features a computer emergency response team (CERT) discussing the role of this relatively new form of work group. SMIL call number: VIDEO 8862

The Deep Dive: one company’s secret weapon for innovation / ABC News. Ted Koppel. 2004. 22 min.

Originally broadcast Feb. 9, 1999 as a segment of the television program Nightline. Demonstrates the team approach to designing a better product. Designers at IDEO are given the task of redesigning the shopping cart in just 5 days. Shows group problem solving and innovation. SMIL call number: DVD 8723

Generations: M.E.E.T. for respect in the workplace / VisionPoint Productions. 2006. 27 min.

Teaches employees and managers how to better communicate across generations in the workplace by using the M.E.E.T. (Make time to discuss; Explore differences; Encourage respect; Take personal responsibility) approach to handling conflict. SMIL call number: VHS 9572, VHS 9754 and DVD 9756

Teamwork in crisis: the miracle of Flight 232 / CRM Films. 2002. 31 min.

When Captain Al Haynes, piloting a crippled DC-10, was forced to make an emergency landing in 1989, one wing hit the runway, and the plane burst into flames. Haynes explores how the extraordinary teamwork of all those involved enabled 185 of the 296 persons aboard to survive; and shows how five key factors can be brought together in any situation to achieve a goal, even against the odds. SMIL call number: DVD 8505

Teamwork-what’s trust got to do with it? / Video Visions. 2004. 19 min.

Demonstrates how to build and maintain trust among team members. SMIL call number: DVD 8506

WOMEN AND BUSINESS

Her Brilliant Career / Productions Nord in association with CBC Newsworld. 2005. 50 min.

Examines gender discrimination in the workplace and politics, and introduces the viewer to a controversial program for women executives. SMIL call number: DVD 11359

Iron Butterflies: Powerful Asian Businesswomen/ FMG Digital Video Collection. 2001. 28 min.

As Asia embraces free enterprise and its attendant changes, women are experiencing the challenges of shifting roles more than any other group. This program profiles three businesswomen who discuss their success in commerce, society, and at home: Joyce Ma, who introduced European designer fashion to Hong Kong; Yoshiko Shinohara, founder of Tempstaff, the second-largest temporary employment agency in Japan; and Asma Abdullah, a human resources specialist in Malaysia who uses her skills to fill the gaps between foreign and local companies . Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158389

Pickles, Inc. : Arab-Israeli Women Launch a Business / FMG Digital Video Collection. 2005. 57 min.

Small Change, Big Business: The Women’s Bank of Bangladesh 10 Years Later / FMG Digital Video Collection. 2005. 55 min.

Micro credit-small loans administered with no collateral requirement-might represent the most powerful weapon in the fight against global poverty. But is micro credit a sustainable solution? This program follows up on the 1995 documentary The Women’s Bank of Bangladesh (item #7129) which examined Bangladesh’s Grameen Bank, a pioneering micro credit provider focused mainly on struggling women. Small Change, Big Business revisits loan recipients a decade later, studying the long-term effects of micro credit in their households and in their Islamic community. The video also interviews Grameen bank founder Muhammad Yunus, who sheds further light on the bank’s methods and goals. Portions are in Bangla with English subtitles. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158397

The Women’s Bank of Bangladesh/ FMG Digital Video Collection . 1996. 47 min.

More than 100 million people live below poverty level in Bangladesh-many of them women. Thanks to the Grameen Bank and the small-business loans it makes to women only, many of them and their families are beginning to prosper. This program describes the philosophy, development, and function of the bank, then follows the daily activities of three women who have taken out loans to fund their cottage industries. We follow the women to bank-sponsored support groups and business classes, and watch as they sign their names and receive their loans. Allah is going to punish anybody involved in the Grameen Bank! shouts one Islamic leader, who, along with most males, opposes the loans as being contrary to Islamic law. But bank founder and economics professor Muhammad Yunus defends the bank’s policies, stating that women in the region are more competitive in business than men. The Grameen Bank model has been copied in more than 40 countries throughout the world. Portions are in Bangla with English subtitles. Streaming video. Electronic. Access restricted to York University faculty, staff and students. Available on the Internet via web browser by entering the following URL: http://www.library.yorku.ca/eresolver/?id=1158409

Compiled by Toni Olshen. Updated May 2010

York University Libraries

DVDs and Videos on Business Topics

The titles are organized by the following subjects:

ADVERTISING

BRANDS AND BRANDING

BUSINESS AND SUSTAINABILITY

BUSINESS ETHICS/CORPORATE SOCIAL RESPONSIBILITY

COMPANY/INDUSTRY PROFILES

CUSTOMER SERVICE

ELECTRONIC COMMERCE

EMERGENCY MANAGEMENT

ENTREPRENEURSHIP AND BUSINESS LEADERS

America Today : Kid CEO.Com / FMG Digital Video Collection . 2001. 29 min.

FINANCE and ACCOUNTING

GLOBALIZATION and COUNTRY STUDIES

HUMAN RESOURCE MANAGEMENT

INTERNATIONAL BUSINESS

LEADERSHIP

MANAGEMENT

MARKETING

NEGOTIATIONS

OCCUPATIONS

ORGANIZATIONAL BEHAVIOUR

TEAM BUILDING

WOMEN AND BUSINESS