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York University Libraries > Ask a Question

Ask a Question

In-person research help is available at the research or reference desks in all the libraries during reference hours.

The Ask a Librarian chat reference service allows you to chat with a librarian in real time to get help with your research. You’ll also be able to watch as the librarian shows you how to find resources on your topic.

Email and telephone research help is available for quick answers to brief questions. Responses to email can be expected by 5 p.m. the next weekday, Monday through Thursday. Please note that due to staffing, questions submitted on Friday may not be answered until 5 p.m. on Monday. This is ideal for obtaining brief, factual information about a research topic.