Library Computing Services, Support and Contacts


Library Server system status page

Weather Emergencies (Procedures)

Guidelines to handle PaperCut Print (Public printing) issue - Authorized Libraries Staff only


Any computer problem, email to lcshelp@yorku.ca.

Except:
Network problems affecting multiple workstations
Public service desk workstation, one single point of service
Staff server problems
Web server (www.library.yorku.ca) problems
Instructor workstation or LanSchool software problems in Library classrooms
Workstations that provide a single point of access


Emergency Contact
Office Hours (09:00 - 17:00)
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Contact: MCS Manager (416) 736 2100 ext 22797
In case of MCS Manager is not around,
call Scott Circulation Supervisor (x 55181) to contact LCS emergency number

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Emergency Contact
Out of Office Hours
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Call Scott Circulation Supervisor (x 55181) to contact LCS emergency number
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Internet print workstations and printers:
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Scott Library contact the Copy Services Supervisor (x88873)
Other Libraries refer users to an alternate location and report the problem to
lcshelp@yorku.ca

Out of Office Hours (09:00 - 17:00), call Scott Circulation Supervisor (x 55181) to contact LCS emergency number
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