LibQual is a suite of services that libraries use to solicit, track, understand, and act upon users’ opinions of service quality. More than 1,200 libraries have participated in LibQUAL+, across Canada, the United States, Africa, Asia, Australia, and Europe. york University Libraries has participated in the 2003, 2007, 2010 and 2013 LibQual Surveys.
MINES Survey (Measuring the Impact of Networked Electronic Services)
For one year starting February 2011, York University Libraries, along with sixteen other Ontario University Libraries, has been participating in their 2nd round of the province-wide library assessment initiative, MINES for Libraries.
The purpose of this online survey is to evaluate how students and faculty are using the electronic resources for which the libraries pays. This is done with brief anonymous web-based surveys that collect data on the usage of electronic resources. Comparing user location, type (e.g. graduate student, undergraduate, etc.) and the purpose of use. Participation in voluntary.
- To pursue, preserve and disseminate knowledge;
- To meet the challenges of evolving technologies for our diverse community through leadership and innovation;
- To advance teaching, learning and research at York University by building quality collections and services for present and future generations.