Ask & Services
Ask a Question
Please see below for information on the the range of information and research help services York University Libraries are currently offering.
YorkU Libraries Chat
- For timely chat help, with option of screensharing
English Operator
Opérateur français
YorkU Libraries Zoom Drop-in Research Help
- Service runs until April 14, 2022
- For research help with audio, video and screen sharing capabilities
- Bilingual help available on request
The Service is currently not available for Spring/Summer Term.
YorkU Libraries In-Person Drop-In Research Help
- Click on the in-person icon, shown here, to learn about our locations and hours for in-person research help at YorkU Libraries (Keele & Glendon campuses)
- Click on the other icon to learn more about specific Keele campus options for accessing drop-in, in-person research help, including QLess
Ask/Clavardez
- For timely chat or text assistance from Library staff at Ontario universities (including York University)
- For assistance when YorkU Libraries Chat is not offering chat (offers longer evening hours)
Book a Consultation
- For help with complex or in-depth questions from a subject or data librarian
- Some scope for in-person consultations on request; contact reflib@yorku.ca
Email or FAQ Service
- Refer to our FAQ for immediate quick answers
- For any other questions email us (usually answered within 24 hours)
