Policies & Procedures for York U Faculty & Students

WHO MAY USE THE SERVICE

The service is available to faculty, staff and students who hold a valid York University Library card. External borrowers (Alumni, Direct, Extra-mural, etc.) are not eligible.  We cannot process requests for a user whose library card is blocked. Material requested must be for a one’s own research purposes.

WHAT CAN BE REQUESTED

We try to procure books, microfilm, copies of journal articles, and other material not owned by or are missing from the York University Libraries collections.

WHAT CANNOT BE REQUESTED

  • Books that are listed in the York catalogue >If a book is charged out, place a hold/recall request
  • Journals cannot be borrowed
  • Multiple articles from one journal issue
  • Textbooks, as they are usually in high demand, on reserve, or in circulation at the home library
  • Rare Books and original manuscripts
  • Audio-visual materials. Consult staff in the Sound and Moving Image Library for Interfilm information
  • Patents and standards
  • Ebooks

HOW LONG DOES IT TAKE?

This depends on the availability at other libraries.  Articles can take between 2-7 working days, and borrowed material between 5-10 working days.  Any material coming from outside Canada might take longer.

If you have time restrictions, note this on the request form and/or discuss it with a Resource Sharing staff member.

PICK-UP AND RETURN OF MATERIALS

An e-mail will be sent to you when the material has been received. Your items will be available for pick up at your chosen library branch.

The pick up locations are as follows:

Scott Library – Ask Us Desk

Steacie LIbrary – Interlibrary loan office (room 102p)

Bronfman, Frost, and Osgoode Libraries – Circulation Desk

Please note: If you choose Bronfman, Steacie, Frost, or Osgoode Libraries as your pickup location, the material will not be available until the next business day after 3pm.

Books will be held for pickup until the due date.

Please return material in person to one of the above pick-up locations.

LOAN PERIODS 

Loan periods are determined by the lending library. On average, they range from three to six weeks.

ARTICLE DELIVERY

Articles are normally delivered via a secure web link; after 21 days, articles are deleted from the server. You may view an article up to five times.

CHARGES

York University Libraries absorbs or subsidizes the cost for the majority of material acquired through the RACER service. Charges apply to the following:

  • Manuscript copies and other special items
  • Borrowed material lost by the requester may incur a replacement fee >This fee is determined by the lending library

LOAN RESTRICTIONS

Lending libraries reserve the right to determine what material circulates on interlibrary loan, in accordance with their local policies and demand. Libraries may lend items with the proviso that they be used within the confines of the library, or in the Clara Thomas Archives and Special Collections Reading Room only. Lending libraries reserve the right, in certain cases, to substitute one format for another, (ie. photocopy instead of a loan).

THESES

Check ProQuest Dissertations & Theses for full-text access to many Canadian and American dissertations.

For free downloads of British theses, check EThOS.

We will try to borrow foreign theses if available for loan.  We are a member of Center for Research Libraries, and can borrow from their collection of over 800,000 foreign doctoral dissertations. We can also request that CRL purchase foreign (non-North American) dissertations; please consult a staff member in Resource Sharing for further details.

PERSONS WITH DISABILITIES

If you require assistance with pickup or return of interlibrary loan material, please contact us and we will try to make suitable arrangements.