E-mail and Telephone Help

Email and telephone reference services are available to York students, staff and faculty. (See Ask & Services for how to get research help in person or through online chat.)

Email reference is ideal for obtaining brief, factual information about a research topic. More complex questions may need to be discussed in person at the library, but we will try to provide you with initial suggestions to begin your search. The mailboxes will be checked Monday through Friday when the library is open. You will receive a response by 5 p.m. the next weekday.

To phone a reference desk, dial 416-736-2100 and then enter the extension number.

Library Contact Subjects
Circulation circinfo@yorku.ca x55181 Fines, borrowing and renewing books, renewals, and other circulation-related questions.
Scott Library scottref@yorku.ca x55150 Social sciences, humanities, fine arts
Clara Thomas Archives and Special Collections archives@yorku.ca x55442 Archival records of both York University and private individuals and non-university organizations focusing particularly on Canadian women, Canadian writers, social reform movements, and the fine arts in Canada (notably dance, film, theatre). Rare books, Canadiana, and the Canadian Pamphlet Collection.
Peter F. Bronfman Business Library bronfref@yorku.ca x55139 Business
Bibliothèque Frost Library frostref@yorku.ca x66729 Everything on the Glendon campus, with bilingual services. Social sciences and humanities / sciences sociales et lettres
Osgoode Hall Law School Library lawref@osgoode.yorku.ca x55207 Law
Map Library gislib@yorku.ca x33353 Cartographic information, maps, and atlases. Geography
Sound and Moving Image Library imagelib@yorku.ca x55508 Music, film and video
Steacie Science and Engineering Library steacref@yorku.ca x55639 Sciences: biology, chemistry, computer science, Earth sciences, mathematics and statistics, medicine and kinesiology, physics, astronomy and space science