York University Libraries’ research and consultation services are available virtually. To get started please read what’s below or visit our Ask a Question web site.
Key services are:
(1) Interactive Chat with a York Librarian
YorkU community members may now chat online with a librarian from York University Libraries. Not only can you ask your question using basic chat text features, but you may also use Zoom to talk and screen share.
(2) Virtual Consultations with York Librarians
For research assistance, we offer consultations using Zoom by appointment. These are recommended for more in-depth assistance or complex questions.
- With a Subject Librarian:
Please request a consultation using these websites:
- Data Services: The Library Data Services team is here to help York students and faculty find and use the data and statistics they need for their research. To seek assistance, check out our virtual consultation appointment calendar here or contact us at firstname.lastname@example.org. Please note that research data management assistance is also available remotely for those looking to manage and publish their research data. To seek assistance, please contact email@example.com.
(3) Ask a Librarian Chat / Clavardez avec nos Bibliothécaires!
A third option for help comes through York’s consortial partnership with other Ontario universities to offer chat and texting services to students and faculty at all partner universities.
This service is staffed by York librarians together with librarians from other Ontario universities. This service can be used any time it’s open but comes especially recommended when our local chat service is busy or not open. If Ask a Librarian is closed, you may submit a question which will be answered on the next business day.
While in-person services are not available, we are still regularly monitoring email accounts. If e-mail best suits your needs, visit this web site for a list of library services and associated contact emails.
If you’d like to send us an email and you are not sure which department is relevant for your query, a good starting point is firstname.lastname@example.org – we’ll make sure your query gets answered by a relevant library expert!