Skip to main content Skip to local navigation skip to chat with us

Omni: Limited viewable results due to high bot traffic

Omni: Limited viewable results due to high bot traffic

Due to increased automated (bot) traffic causing slowness and potential service disruptions, the vendor for Omni (ExLibris) has imposed a temporary limit of 500 records that can be viewed in search results. Scrolling beyond the 500 limit will return a message indicating “The search failed due to a system offset limitation.”

On June 7, the vendor will be implementing a system update. These changes will result in the following caps on viewable results:

      •     250 results for unauthenticated users

      •     2000 results for authenticated users

All York University faculty, staff, and students can authenticate using their Passport York credentials by clicking “Sign In” at the top right of the Omni screen.

York Libraries hopes that these caps will be relaxed when the vendor is better able to stabilize the system against automated bot traffic.

We thank you for your understanding! If you have any questions or require further assistance please email us at: libraries@yorku.ca