{"id":116,"date":"2013-08-16T16:54:44","date_gmt":"2013-08-16T16:54:44","guid":{"rendered":"http:\/\/www.library.yorku.ca\/web\/?page_id=116"},"modified":"2025-08-25T11:24:30","modified_gmt":"2025-08-25T15:24:30","slug":"ask-services","status":"publish","type":"page","link":"https:\/\/www.library.yorku.ca\/web\/ask-services\/","title":{"rendered":"Ask &amp; Services"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-cover full-width pb-1 has-solid-black-color has-text-color has-link-color wp-elements-0274e5316ed36237f761e8f608d95ffd\" style=\"min-height:375px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2266\" height=\"1203\" class=\"wp-block-cover__image-background wp-image-32074 size-full\" alt=\"\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg 2266w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163-300x159.jpg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163-1024x544.jpg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163-1536x815.jpg 1536w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163-2048x1087.jpg 2048w\" sizes=\"auto, (max-width: 2266px) 100vw, 2266px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-york-grey-dark-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group px-md-5  mx-md-5\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"yorko-tabs-dark\">\n\n    <input class=\"state\" type=\"radio\" title=\"tab-one\" name=\"tabs-state\" id=\"tab-one\" checked \/>\n    <input class=\"state\" type=\"radio\" title=\"tab-two\" name=\"tabs-state\" id=\"tab-two\" \/>\n    <input class=\"state\" type=\"radio\" title=\"tab-three\" name=\"tabs-state\" id=\"tab-three\" \/>\n    <input class=\"state\" type=\"radio\" title=\"tab-four\" name=\"tabs-state\" id=\"tab-four\" \/>\n    <input class=\"state\" type=\"radio\" title=\"tab-five\" name=\"tabs-state\" id=\"tab-five\" \/>\n\n    <div class=\"tabs flex-tabs\">\n      <label for=\"tab-one\" id=\"tab-one-label\" class=\"tab mr-md-2\">Search Omni Catalogue<\/label>\n      <label for=\"tab-two\" id=\"tab-two-label\" class=\"tab mr-md-2\">Databases<\/label>\n      <label for=\"tab-three\" id=\"tab-three-label\" class=\"tab mr-md-2\">Research Guides<\/label>\n      <label for=\"tab-four\" id=\"tab-four-label\" class=\"tab\">FAQ<\/label>\n\n      <div id=\"tab-one-panel\" class=\"panel active\">\n        <!-- Script that converts the query string into valid parameter -->\n        <script type=\"text\/javascript\">\n          function searchPrimo() {\n            document.getElementById(\"primoQuery\").value = \"any,contains,\" + document.getElementById(\"primoQueryTemp\").value.replace(\/[,]\/g, \" \");\n            document.forms[\"searchForm\"].submit();\n          }\n        <\/script>\n        <div class=\"omni-form-container-tabbed\">\n\n          <!-- UNCOMMENT FOLLOWING LINES FOR NOTICE MESSAGE ABOVE THE BOX -->\n          <!-- <p style=\"background-color: #fffec2; color: #000\" class=\"p-2\"><i class=\"fas fa-exclamation-circle\"><\/i> Server issues are currently impacting Omni performance. The vendor is aware of the issue and it hopes to have the problems addressed shortly.<\/p> -->\n          <form id=\"simple\" name=\"searchForm\" method=\"get\" target=\"_self\" class=\"omni-search-form\" action=\"https:\/\/ocul-yor.primo.exlibrisgroup.com\/discovery\/search\" enctype=\"application\/x-www-form-urlencoded; charset=utf-8\" onsubmit=\"searchPrimo()\" >\n            <!-- ALMA ID: OCUL_YOR -->\n            <input type=\"hidden\" name=\"vid\" value=\"01OCUL_YOR:YOR_DEFAULT\">\n\n            <!-- OCULDiscoveryNetwork alternative for just YUL + Network -->\n            <!-- <input type=\"hidden\" name=\"tab\" value=\"Everything\"> -->\n            <input type=\"hidden\" name=\"tab\" value=\"OCULDiscoveryNetwork\">\n\n            <!--\n              - Everything = MyInst_and_CI\n              - OCULDiscoveryNetwork = OCULDiscoveryNetwork\n            -->\n            <!-- <input type=\"hidden\" name=\"search_scope\" value=\"MyInst_and_CI\"> -->\n            <input type=\"hidden\" name=\"search_scope\" value=\"OCULDiscoveryNetwork\">\n            <input type=\"hidden\" name=\"mode\" value=\"basic\">\n\n            <!-- Fixed parameters -->\n            <input type=\"hidden\" name=\"displayMode\" value=\"full\">\n            <input type=\"hidden\" name=\"bulkSize\" value=\"10\">\n            <input type=\"hidden\" name=\"highlight\" value=\"true\">\n            <input type=\"hidden\" name=\"dum\" value=\"true\">\n            <input type=\"hidden\" name=\"query\" id=\"primoQuery\">\n            <input type=\"hidden\" name=\"displayField\" value=\"all\">\n            <!-- Enable this if \"Expand My Results\" is enabled by default in Views Wizard -->\n            <input type=\"hidden\" name=\"pcAvailabiltyMode\" value=\"true\">\n\n            <img decoding=\"async\" src=\"https:\/\/www.library.yorku.ca\/web\/steacie\/wp-content\/plugins\/exlibris-catalogue-search-box\/images\/Omni-Single-RGB.svg\" width=\"120px;\" height=\"50px\" class=\"omni-logo\" alt=\"omni-logo\">\n            <input type=\"search\" name=\"search\" id=\"primoQueryTemp\" value=\"\" aria-label=\"Search books, articles, reserves and more!\" placeholder=\"Search books, articles, reserves and more!\">\n            <button type=\"submit\" onclick=\"searchPrimo()\" value=\"Search\" alt=\"Search\">Search<\/button>\n          <\/form>\n          <div class=\"omni-links\">\n            <span class=\"divider\">|<\/span><a href=\"https:\/\/ocul-yor.primo.exlibrisgroup.com\/discovery\/search?vid=01OCUL_YOR:YOR_DEFAULT&amp;lang=en&amp;mode=advanced&amp;lang=en\">Advanced Search<\/a>\n            <span class=\"divider\">|<\/span> <a href=\"https:\/\/researchguides.library.yorku.ca\/omni\">OMNI Guide<\/a>\n            <span class=\"divider\">|<\/span> <a href=\"https:\/\/www.library.yorku.ca\/web\/collections\/using-library-licensed-content\/\">Using Library Licensed Content <\/a> \n            <span class=\"divider\">|<\/span> <a href=\"https:\/\/ocul-yor.primo.exlibrisgroup.com\/discovery\/account?vid=01OCUL_YOR:YOR_DEFAULT&section=overview&lang=en\">My Library Account <\/a> <span class=\"divider\">|<\/span>\n          <\/div>\n        <\/div>\n\n      <\/div>\n      <div id=\"tab-two-panel\" class=\"panel\">\n        <h4 class=\"panel-heading h5\">YorkU Libraries has access over 750 Research Databases.<\/h4>\n        <hr\/>\n        <div class=\"springshare-search-widget\">\n          <p class=\"panel-sub-heading\">Lookup Libraries A-Z Databases<\/p>\n\n          <script>springshare_widget_config_1748441462544 = {  link_text: 'Search Box' };<\/script><div id=\"s-lg-widget-1748441462544\"><\/div><script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=\/^http:\/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+\":\/\/lgapi-ca.libapps.com\/widgets.php?site_id=11974&widget_type=7&widget_embed_type=1&output_format=1&search_box_type=2&group_id=0&placeholder_text=Search%20by%20subject%2C%20resource%20type%2C%20or%20title&button_text=Search&widget_height=&widget_width=&config_id=1748441462544\";fjs.parentNode.insertBefore(js,fjs);}}(document,\"script\",\"s-lg-widget-script-1748441462544\");<\/script>\n        <\/div>\n        <div class=\"row mt-2\">\n          <div class=\"col-12\">\n            <a href=\"https:\/\/researchguides.library.yorku.ca\/az.php\">Browse all databases<\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div id=\"tab-three-panel\" class=\"panel\">\n\n        <h4 class=\"panel-heading h5\">Subject and other useful guides compiled by York librarians & subject specialists<\/h4>\n        <hr\/>\n        <div class=\"springshare-search-widget\">\n          <p class=\"panel-sub-heading\">Search by subject or resource type<\/p>\n\n            <script>springshare_widget_config_1743696732073 = {  link_text: 'Search Box' };<\/script><div id=\"s-lg-widget-1743696732073\"><\/div><script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=\/^http:\/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+\":\/\/lgapi-ca.libapps.com\/widgets.php?site_id=11974&widget_type=7&widget_embed_type=1&output_format=1&search_box_type=1&group_id=0&placeholder_text=Enter+search+words&button_text=Search&widget_height=&widget_width=100%&config_id=1743696732073\";fjs.parentNode.insertBefore(js,fjs);}}(document,\"script\",\"s-lg-widget-script-1743696732073\");<\/script>\n        <\/div>\n        <div class=\"row mt-2\">\n          <div class=\"col-12\">\n            <a href=\"https:\/\/researchguides.library.yorku.ca\/?b=s\">Browse Research Guides<\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div id=\"tab-four-panel\" class=\"panel\">\n        <h4 class=\"panel-heading h5\">Find answers to common questions about library services and facilities.<\/h4>\n        <hr\/>\n        <div class=\"springshare-search-widget\">\n          <p class=\"panel-sub-heading\">Search Library FAQs<\/p>\n          \n          <script src=\"https:\/\/yorku.libanswers.com\/1.0\/widgets\/7708\"><\/script>\n          <div id=\"s-la-widget-7708\"><\/div>\n        <\/div>\n        <div class=\"row mt-2\">\n          <div class=\"col-12\">\n            <a href=\"https:\/\/yorku.libanswers.com\/\">Browse FAQs<\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\">\n<p class=\"has-text-align-right p-1 has-york-grey-ultra-light-color has-text-color has-background has-link-color has-small-font-size wp-elements-d531ee13d91056ad20e388b830e9e8a3\" style=\"background-color:#00000024\"><strong>Yolton Collection \u00a9 2025 by Taylor Tryburski is licensed under CC BY 4.0<\/strong><br><br><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Ask &amp; Services<\/h1>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-york-red-pms-186-color has-css-opacity has-york-red-pms-186-background-color has-background\" \/>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\">Ask a Question<\/h2>\n\n\n\n<p class=\"has-text-align-left\">Please see below for information on the the range of information and research help services York University Libraries are currently offering.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-york-red-pms-186-background-color has-background wp-element-button\" href=\"https:\/\/www.library.yorku.ca\/web\/hours-and-locations\/#library-virtual-section\">Library Virtual Hours<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading text-uppercase h5\">Quick Links<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/placestostudy\/book-a-study-seatspace-at-the-libraries\/\">Places to Study<\/a><\/li>\n\n\n\n<li><a href=\"\/web\/ask-services\/facultyinstructor-support\/\">Faculty Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/book-a-consultation-with-a-librarian\/\">Subject and Liaison Librarians<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/borrow-renew-return\/omni-interlibrary-loan\/\">Omni Interlibrary Loan<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/computing\/computer-access-login\/\">Computer Login<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/facultyinstructor-support\/book-a-library-class\/\">Book a Class<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/graduate-student-support\/\">Graduate Student Support<\/a><\/li>\n\n\n\n<li><a href=\"\/web\/ask-services\/accessibility-services\/adaptive-equipment-lab\/\">Adaptive Lab<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group p-3 has-york-grey-ultra-light-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group p-3 has-york-grey-ultra-light-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">YorkU Libraries Chat<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For timely chat help, with option of screensharing<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center h4\">English Operator<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n\n\n\n<div class=\"wp-block-group text-center\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><left>\n<!-- Springshare Chat code \/\/-->\n\n<div id=\"libchat_4cbb7024b059f4ff32bd075ee3ae895e\"><\/div>\n<!-- End Springshare Chat code \/\/-->\n<\/left>\n\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center h4\">Op\u00e9rateur fran\u00e7ais<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\" \/>\n\n\n\n<div class=\"wp-block-group text-center\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><left>\n<!-- Springshare Chat code \/\/-->\n<!--\n<script src=\"https:\/\/yorku.libanswers.com\/load_chat.php?hash=5f36a5ef6bfc1d6667d74e506930a892\"><\/script>\n-->\n<div id=\"libchat_5f36a5ef6bfc1d6667d74e506930a892\"><\/div>\n<!-- End Springshare Chat code \/\/-->\n<\/left>\n\n<\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group p-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group p-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">YorkU Libraries In-Person Drop-In Research Help<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on<strong> <\/strong>the in-person icon, shown here, to learn about our locations and hours for in-person research help at YorkU Libraries (Keele, Glendon &amp; Markham campuses)<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium is-resized\"><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/in-person-references\/\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"300\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/02\/in-person-273x300.png\" alt=\"\" class=\"wp-image-19722\" style=\"width:205px;height:225px\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/02\/in-person-273x300.png 273w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/02\/in-person.png 600w\" sizes=\"auto, (max-width: 273px) 100vw, 273px\" \/><\/a><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group p-3 has-york-grey-ultra-light-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group p-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Book a Consultation with a Librarian or Archivist <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For help with in-depth questions<br><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium is-resized\"><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/book-a-consultation-with-a-librarian\/\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"300\" src=\"https:\/\/demos.library.yorku.ca\/web\/wp-content\/uploads\/2013\/08\/Consultation-Online-Appointments-273x300.png\" alt=\"Consultation Online Appointments\" class=\"wp-image-13971\" style=\"width:205px;height:225px\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2013\/08\/Consultation-Online-Appointments-273x300.png 273w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2013\/08\/Consultation-Online-Appointments.png 600w\" sizes=\"auto, (max-width: 273px) 100vw, 273px\" \/><\/a><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group p-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group p-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Email or FAQ Service<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refer to our FAQ for immediate quick answers<\/li>\n\n\n\n<li>For any other questions email us (usually answered within 24 hours)<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium is-resized\"><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/email-contacts-for-informational-research-help\/\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"300\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/09\/Email-1-273x300.png\" alt=\"\" class=\"wp-image-18699\" style=\"width:205px;height:225px\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/09\/Email-1-273x300.png 273w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/09\/Email-1.png 600w\" sizes=\"auto, (max-width: 273px) 100vw, 273px\" \/><\/a><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-medium is-resized\"><a href=\"http:\/\/yorku.libanswers.com\/index.php\"><img loading=\"lazy\" decoding=\"async\" width=\"273\" height=\"300\" src=\"https:\/\/demos.library.yorku.ca\/web\/wp-content\/uploads\/2020\/01\/FAQ-Artboard-273x300.png\" alt=\"FAQ Artboard Image\" class=\"wp-image-13651\" style=\"width:205px;height:225px\" 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src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-nataliya-vaitkevich-7488146-900-1024x683.jpeg\" alt=\"\" class=\"wp-image-17566\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-nataliya-vaitkevich-7488146-900-1024x683.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-nataliya-vaitkevich-7488146-900-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-nataliya-vaitkevich-7488146-900.jpeg 1348w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading card-title h5\"><a href=\"\/web\/ask-services\/accessibility-services\/\">Library Accessibility Services<\/a><\/h3>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_monitor2-1024x683.jpg\" alt=\"\" class=\"wp-image-17048\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_monitor2-1024x683.jpg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_monitor2-300x200.jpg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_monitor2.jpg 1348w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading card-title h5\"><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/printing-and-computing\/\" data-type=\"page\" data-id=\"16566\">Printing &amp; Computing<\/a><\/h3>\n\n\n\n<p><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-1024x682.jpeg\" alt=\"\" class=\"wp-image-16684\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-1024x682.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-768x512.jpeg 768w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-724x482.jpeg 724w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge.jpeg 1268w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.library.yorku.ca\/web\/frost?lang=fr\">Services en Fran\u00e7ais<\/a><\/h3>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns yul-info-card-container is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-1024x682.jpeg\" alt=\"\" class=\"wp-image-16856\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-1024x682.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-768x512.jpeg 768w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-724x482.jpeg 724w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2.jpeg 1312w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading card-title h5\"><a href=\"https:\/\/learningcommons.yorku.ca\/\">Learning Commons<\/a><\/h3>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-1024x683.jpeg\" alt=\"\" class=\"wp-image-16573\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-1024x683.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-768x512.jpeg 768w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-724x483.jpeg 724w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2.jpeg 1348w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading card-title h5\"><a href=\"https:\/\/researchguides.library.yorku.ca\/dataservices\">Data Services<\/a><\/h3>\n\n\n\n<p><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-1024x683.jpeg\" alt=\"\" class=\"wp-image-16860\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-1024x683.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-768x512.jpeg 768w, 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Quick Links YorkU Libraries Chat English Operator Op\u00e9rateur fran\u00e7ais YorkU Libraries In-Person Drop-In Research Help Book a Consultation with a Librarian or Archivist Email or FAQ Service Library [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"landing-page.php","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-116","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ask &amp; Services - York University Libraries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ask &amp; Services - York University Libraries\" \/>\n<meta property=\"og:description\" content=\"Ask &amp; Services Ask a Question Please see below for information on the the range of information and research help services York University Libraries are currently offering. 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