{"id":20663,"date":"2022-05-09T15:11:49","date_gmt":"2022-05-09T19:11:49","guid":{"rendered":"https:\/\/www.library.yorku.ca\/web\/?page_id=20663"},"modified":"2025-08-25T11:27:32","modified_gmt":"2025-08-25T15:27:32","slug":"questions-et-services","status":"publish","type":"page","link":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr","title":{"rendered":"Questions et services"},"content":{"rendered":"\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-cover full-width pb-1 has-solid-black-color has-text-color has-link-color wp-elements-edfe8f374bdac0b218e36ac3cfb3e1da\" style=\"min-height:375px;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"2266\" height=\"1203\" class=\"wp-block-cover__image-background wp-image-32074 size-full\" alt=\"\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg 2266w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163-300x159.jpg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163-1024x544.jpg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163-1536x815.jpg 1536w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163-2048x1087.jpg 2048w\" sizes=\"auto, (max-width: 2266px) 100vw, 2266px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-york-grey-dark-background-color has-background-dim-10 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group px-md-5  mx-md-5\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"yorko-tabs-dark\">\n\n    <input class=\"state\" type=\"radio\" title=\"tab-one\" name=\"tabs-state\" id=\"tab-one\" checked \/>\n    <input class=\"state\" type=\"radio\" title=\"tab-two\" name=\"tabs-state\" id=\"tab-two\" \/>\n    <input class=\"state\" type=\"radio\" title=\"tab-three\" name=\"tabs-state\" id=\"tab-three\" \/>\n    <input class=\"state\" type=\"radio\" title=\"tab-four\" name=\"tabs-state\" id=\"tab-four\" \/>\n    <input class=\"state\" type=\"radio\" title=\"tab-five\" name=\"tabs-state\" id=\"tab-five\" \/>\n\n    <div class=\"tabs flex-tabs\">\n      <label for=\"tab-one\" id=\"tab-one-label\" class=\"tab mr-md-2\">Outil de recherche OMNI<\/label>\n      <label for=\"tab-two\" id=\"tab-two-label\" class=\"tab mr-md-2\">Bases de donn\u00e9es<\/label>\n      <label for=\"tab-three\" id=\"tab-three-label\" class=\"tab mr-md-2\">Guides de recherche<\/label>\n      <label for=\"tab-four\" id=\"tab-four-label\" class=\"tab\">Foire aux questions<\/label>\n\n      <div id=\"tab-one-panel\" class=\"panel active\">\n        <!-- Script that converts the query string into valid parameter -->\n        <script type=\"text\/javascript\">\n          function searchPrimo_fr() {\n            document.getElementById(\"primoQuery_fr\").value = \"any,contains,\" + document.getElementById(\"primoQueryTemp_fr\").value.replace(\/[,]\/g, \" \");\n            document.forms[\"searchForm\"].submit();\n          }\n        <\/script>\n        <div class=\"omni-form-container-tabbed\">\n\n          <!-- UNCOMMENT FOLLOWING LINES FOR NOTICE MESSAGE ABOVE THE BOX -->\n          <!-- <p style=\"background-color: #fffec2; color: #000\" class=\"p-2\"><i class=\"fas fa-exclamation-circle\"><\/i> Server issues are currently impacting Omni performance. The vendor is aware of the issue and it hopes to have the problems addressed shortly.<\/p> -->\n          <form id=\"simple_fr\" name=\"searchForm\" method=\"get\" target=\"_self\" class=\"omni-search-form\" action=\"https:\/\/ocul-yor.primo.exlibrisgroup.com\/discovery\/search\" enctype=\"application\/x-www-form-urlencoded; charset=utf-8\" onsubmit=\"searchPrimo()\" >\n            <!-- ALMA ID: OCUL_YOR -->\n            <input type=\"hidden\" name=\"vid\" value=\"01OCUL_YOR:YOR_DEFAULT\">\n\n            <!-- OCULDiscoveryNetwork alternative for just YUL + Network -->\n            <!-- <input type=\"hidden\" name=\"tab\" value=\"Everything\"> -->\n            <input type=\"hidden\" name=\"tab\" value=\"OCULDiscoveryNetwork\">\n\n            <!--\n              - Everything = MyInst_and_CI\n              - OCULDiscoveryNetwork = OCULDiscoveryNetwork\n            -->\n            <!-- <input type=\"hidden\" name=\"search_scope\" value=\"MyInst_and_CI\"> -->\n            <input type=\"hidden\" name=\"search_scope\" value=\"OCULDiscoveryNetwork\">\n            <input type=\"hidden\" name=\"mode\" value=\"basic\">\n\n            <!-- Fixed parameters -->\n            <input type=\"hidden\" name=\"displayMode\" value=\"full\">\n            <input type=\"hidden\" name=\"bulkSize\" value=\"10\">\n            <input type=\"hidden\" name=\"highlight\" value=\"true\">\n            <input type=\"hidden\" name=\"dum\" value=\"true\">\n            <input type=\"hidden\" name=\"query\" id=\"primoQuery_fr\">\n            <input type=\"hidden\" name=\"lang\" value=\"fr\">\n            <input type=\"hidden\" name=\"displayField\" value=\"all\">\n            <!-- Enable this if \"Expand My Results\" is enabled by default in Views Wizard -->\n            <input type=\"hidden\" name=\"pcAvailabiltyMode\" value=\"true\">\n\n            <img decoding=\"async\" src=\"https:\/\/www.library.yorku.ca\/web\/steacie\/wp-content\/plugins\/exlibris-catalogue-search-box\/images\/Omni-Single-RGB.svg\" width=\"120px;\" height=\"50px\" class=\"omni-logo\" alt=\"omni-logo\">\n            <input type=\"search\" name=\"search\" id=\"primoQueryTemp_fr\" value=\"\" aria-label=\" Trouver des livres, articles, documents de la r\u00e9serve de cours et plus encore!\" placeholder=\" Trouver des livres, articles, documents de la r\u00e9serve de cours et plus encore!\">\n            <button type=\"submit\" onclick=\"searchPrimo_fr()\" value=\"Search\" alt=\"Search\">Chercher<\/button>\n          <\/form>\n          <div class=\"omni-links\">\n            <span class=\"divider\">|<\/span> <a href=\"https:\/\/ocul-yor.primo.exlibrisgroup.com\/discovery\/search?vid=01OCUL_YOR:YOR_DEFAULT&amp;&amp;mode=advanced&amp;lang=fr\">Recherche avanc\u00e9e<\/a>\n            <span class=\"divider\">|<\/span> <a href=\"https:\/\/youtu.be\/eVyfpidGsBQ\">Utiliser Omni<\/a> \n            <span class=\"divider\">|<\/span> <a href=\"https:\/\/ocul-yor.primo.exlibrisgroup.com\/discovery\/account?vid=01OCUL_YOR:YOR_DEFAULT&section=overview&lang=fr\">Mon compte de biblioth\u00e8que<\/a> <span class=\"divider\">|<\/span>\n          <\/div>\n        <\/div>\n\n      <\/div>\n      <div id=\"tab-two-panel\" class=\"panel\">\n        <h4 class=\"panel-heading h5\">Les biblioth\u00e8ques YorkU on acc\u00e8s \u00e0 plus de 750 bases de donn\u00e9es de recherche.<\/h4>\n        <hr\/>\n        <div class=\"springshare-search-widget\">\n          <p class=\"panel-sub-heading\">Consulter les bases de donn\u00e9es A \u00e0 Z<\/p>\n\n          <script>springshare_widget_config_1748441462544 = {  link_text: 'Search Box' };<\/script><div id=\"s-lg-widget-1748441462544\"><\/div><script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=\/^http:\/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+\":\/\/lgapi-ca.libapps.com\/widgets.php?site_id=11974&widget_type=7&widget_embed_type=1&output_format=1&search_box_type=2&group_id=0&placeholder_text=Chercher%20par%20sujet%2C%20type%2C%20de%20ressource%20ou%20titre&button_text=Chercher&widget_height=&widget_width=&config_id=1748441462544\";fjs.parentNode.insertBefore(js,fjs);}}(document,\"script\",\"s-lg-widget-script-1748441462544\");<\/script>\n        <\/div>\n        <div class=\"row mt-2\">\n          <div class=\"col-12\">\n            <a href=\"https:\/\/researchguides.library.yorku.ca\/az.php\">Parcourir toutes les bases de donn\u00e9es<\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div id=\"tab-three-panel\" class=\"panel\">\n\n        <h4 class=\"panel-heading h5\">Guides de recherche et autres guides utiles compil\u00e9s par les biblioth\u00e9caires de York<\/h4>\n        <hr\/>\n        <div class=\"springshare-search-widget\">\n          <p class=\"panel-sub-heading\">Chercher par sujet ou type de ressource<\/p>\n\n            <script>springshare_widget_config_1743696732073 = {  link_text: 'Search Box' };<\/script><div id=\"s-lg-widget-1743696732073\"><\/div><script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=\/^http:\/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+\":\/\/lgapi-ca.libapps.com\/widgets.php?site_id=11974&widget_type=7&widget_embed_type=1&output_format=1&search_box_type=1&group_id=0&placeholder_text=Saisir+les+mots+de+recherche&button_text=Chercher&widget_height=&widget_width=100%&config_id=1743696732073\";fjs.parentNode.insertBefore(js,fjs);}}(document,\"script\",\"s-lg-widget-script-1743696732073\");<\/script>\n        <\/div>\n        <div class=\"row mt-2\">\n          <div class=\"col-12\">\n            <a href=\"https:\/\/researchguides.library.yorku.ca\/?b=s\">Parcourir les guides de recherches bilingues<\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div id=\"tab-four-panel\" class=\"panel\">\n        <h4 class=\"panel-heading h5\">Trouvez les r\u00e9ponses aux questions les plus courantes concernant les services des biblioth\u00e8ques.<\/h4>\n        <hr\/>\n        <div class=\"springshare-search-widget\">\n          <p class=\"panel-sub-heading\">Parcourir la foire aux questions des biblioth\u00e8ques<\/p>\n          \n          <script src=\"https:\/\/yorku.libanswers.com\/1.0\/widgets\/7747\"><\/script>\n          <div id=\"s-la-widget-7747\"><\/div>\n        <\/div>\n        <div class=\"row mt-2\">\n          <div class=\"col-12\">\n            <a href=\"https:\/\/yorku.libanswers.com\/\">Parcourir la foire aux questions<\/a>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:65%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:35%\">\n<p class=\"has-text-align-right p-1 has-york-grey-ultra-light-color has-text-color has-background has-link-color has-small-font-size wp-elements-d531ee13d91056ad20e388b830e9e8a3 wp-block-paragraph\" style=\"background-color:#00000024\"><strong>Yolton Collection \u00a9 2025 by Taylor Tryburski is licensed under CC BY 4.0<\/strong><br><br><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">Questions et services<\/h1>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-york-red-pms-186-color has-css-opacity has-york-red-pms-186-background-color has-background\"\/>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\">Posez une question<\/h2>\n\n\n\n<p class=\"has-text-align-left wp-block-paragraph\">Les biblioth\u00e8ques de l'Universit\u00e9 York vous offrent une gamme de services pour r\u00e9pondre \u00e0 vos questions et pour vous aider avec votre recherche. Pour en savoir plus, veuillez voir les liens ci-dessous.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-7d812b4c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-york-red-pms-186-background-color has-background wp-element-button\" href=\"https:\/\/www.library.yorku.ca\/web\/heures-douverture-2\/?lang=fr\">Horaire virtuel<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading text-uppercase h5\">Liens utiles<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/placestostudy\/book-a-study-seatspace-at-the-libraries\/\">Espaces d'\u00e9tude <\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/professeurs\/?lang=fr\">Soutien au corps professoral<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/book-a-consultation-with-a-librarian\/#glendon\">Biblioth\u00e9caires bilingues<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/emprunter-renouveler-retourner\/pret-entre-bibliotheque-omni\/?lang=fr\">Pr\u00eat entre biblioth\u00e8ques Omni<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/?page_id=10804&lang=fr\">Se connecter aux ordinateurs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/classrequests.library.yorku.ca\/fr-ca\/public\/home\/index\">R\u00e9server un cours avec nos biblioth\u00e9caires<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/graduate-student-support\/\">Soutien aux \u00e9tudiants aux \u00e9tudes sup\u00e9rieures (en anglais)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/centre-de-services-daccessibilite-aux-bibliotheques-csab\/laboratoire-dinformatique-adapte\/?lang=fr\">Laboratoire d'informatique adapt\u00e9<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group p-3 has-york-grey-ultra-light-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group p-3 has-york-grey-ultra-light-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Clavardage des biblioth\u00e8ques YorkU <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pour un soutien ponctuel avec partage d'\u00e9cran<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center h4\">English Operator<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div class=\"wp-block-group text-center\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><left>\n<!-- Springshare Chat code \/\/-->\n\n<div id=\"libchat_4cbb7024b059f4ff32bd075ee3ae895e\"><\/div>\n<!-- End Springshare Chat code \/\/-->\n<\/left>\n\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center h4\">Op\u00e9rateur fran\u00e7ais<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div class=\"wp-block-group text-center\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><left>\n<!-- Springshare Chat code \/\/-->\n<!--\n<script src=\"https:\/\/yorku.libanswers.com\/load_chat.php?hash=5f36a5ef6bfc1d6667d74e506930a892\"><\/script>\n-->\n<div id=\"libchat_5f36a5ef6bfc1d6667d74e506930a892\"><\/div>\n<!-- End Springshare Chat code \/\/-->\n<\/left>\n\n<\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group p-3 has-solid-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group p-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Les biblioth\u00e8ques YorkU - Aide \u00e0 la recherche en personne <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cliquez sur l'ic\u00f4ne \u00ab En personne \u00bb pour en savoir plus sur les services offerts aux biblioth\u00e8ques YorkU (campus Keele et Glendon)<\/li>\n\n\n\n<li>Service bilingue offert en personne \u00e0 la biblioth\u00e8que Leslie Frost<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/in-person-references\/?lang=fr\"><img loading=\"lazy\" decoding=\"async\" width=\"931\" height=\"1024\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/in-person-FR@2x-931x1024.png\" alt=\"\" class=\"wp-image-23120\" style=\"width:233px;height:256px\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/in-person-FR@2x-931x1024.png 931w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/in-person-FR@2x-273x300.png 273w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/in-person-FR@2x.png 1200w\" sizes=\"auto, (max-width: 931px) 100vw, 931px\" \/><\/a><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group p-3 has-york-grey-ultra-light-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group p-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">R\u00e9servez une consultation<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si vous avez besoin d'aide avec des questions plus d\u00e9taill\u00e9es ou avec des donn\u00e9es statistiques, prenez rendez-vous avec nos biblioth\u00e9caires sp\u00e9cialis\u00e9s<\/li>\n\n\n\n<li>Consultations en fran\u00e7ais disponibles avec nos biblioth\u00e9caires bilingues<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/book-a-consultation-with-a-librarian\/?lang=fr\"><img loading=\"lazy\" decoding=\"async\" width=\"931\" height=\"1024\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/Online-Consultations-FR@2x-931x1024.png\" alt=\"\" class=\"wp-image-23122\" style=\"width:233px;height:256px\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/Online-Consultations-FR@2x-931x1024.png 931w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/Online-Consultations-FR@2x-273x300.png 273w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/Online-Consultations-FR@2x.png 1200w\" sizes=\"auto, (max-width: 931px) 100vw, 931px\" \/><\/a><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group p-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group p-3\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Couriel et Foire aux questions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Veuillez consultez notre FAQ pour des r\u00e9ponses br\u00e8ves imm\u00e9diates<\/li>\n\n\n\n<li>Pour toutes autres questions, envoyez-nous un courriel (r\u00e9ponses dans un d\u00e9lais de 24 heures)<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/adresses-electroniques-pour-laide-a-linformation-et-a-la-recherche\/?lang=fr\"><img loading=\"lazy\" decoding=\"async\" width=\"931\" height=\"1024\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/Email-FR@2x-931x1024.png\" alt=\"\" class=\"wp-image-23116\" style=\"width:233px;height:256px\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/Email-FR@2x-931x1024.png 931w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/Email-FR@2x-273x300.png 273w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/Email-FR@2x.png 1200w\" sizes=\"auto, (max-width: 931px) 100vw, 931px\" \/><\/a><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/yorku.libanswers.com\/faqfrancais\/index\"><img loading=\"lazy\" decoding=\"async\" width=\"931\" height=\"1024\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/FAQ-FR@2x-931x1024.png\" alt=\"\" class=\"wp-image-23118\" style=\"width:233px;height:256px\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/FAQ-FR@2x-931x1024.png 931w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/FAQ-FR@2x-273x300.png 273w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2022\/12\/FAQ-FR@2x.png 1200w\" sizes=\"auto, (max-width: 931px) 100vw, 931px\" \/><\/a><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-york-red-pms-186-color has-css-opacity has-york-red-pms-186-background-color has-background is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns yul-info-card-container is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-nataliya-vaitkevich-7488146-900-1024x683.jpeg\" alt=\"\" class=\"wp-image-17566\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-nataliya-vaitkevich-7488146-900-1024x683.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-nataliya-vaitkevich-7488146-900-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-nataliya-vaitkevich-7488146-900.jpeg 1348w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading card-title h5\"><a href=\"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/centre-de-services-daccessibilite-aux-bibliotheques-csab\/?lang=fr\">Services d'accessibilit\u00e9 aux biblioth\u00e8ques<\/a><\/h3>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_monitor2-1024x683.jpg\" alt=\"\" class=\"wp-image-17048\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_monitor2-1024x683.jpg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_monitor2-300x200.jpg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_monitor2.jpg 1348w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading card-title h5\"><a href=\"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/impression-et-informatique\/?lang=fr\">Impression et informatique<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-1024x682.jpeg\" alt=\"\" class=\"wp-image-16684\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-1024x682.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-768x512.jpeg 768w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge-724x482.jpeg 724w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/libary_glenlounge.jpeg 1268w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.library.yorku.ca\/web\/services-en-francais\/?lang=fr\">Services en fran\u00e7ais<\/a><\/h3>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns yul-info-card-container is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-1024x682.jpeg\" alt=\"\" class=\"wp-image-16856\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-1024x682.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-768x512.jpeg 768w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2-724x482.jpeg 724w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/students_learncom2.jpeg 1312w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading card-title h5\"><a href=\"https:\/\/learningcommons.yorku.ca\/\">Learning Commons (Keele)<\/a><\/h3>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-1024x683.jpeg\" alt=\"\" class=\"wp-image-16573\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-1024x683.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-768x512.jpeg 768w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2-724x483.jpeg 724w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/04\/library_laptop-2.jpeg 1348w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading card-title h5\"><a href=\"https:\/\/researchguides.library.yorku.ca\/dataservices\">Services de donn\u00e9es<\/a><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column yul-info-card is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-1024x683.jpeg\" alt=\"\" class=\"wp-image-16860\" srcset=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-1024x683.jpeg 1024w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-300x200.jpeg 300w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-768x512.jpeg 768w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-1536x1025.jpeg 1536w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295-724x483.jpeg 724w, https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2021\/05\/pexels-element-digital-1370295.jpeg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group yul-info-card-body\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/emprunter-renouveler-retourner\/?lang=fr\">Emprunter, renouveler, retourner<\/a><\/h3>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns social-bar-block is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"h6 text-white text-center wp-block-heading\">Connect with York University Libraries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-social-links aligncenter my-2 is-style-default is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-facebook wp-block-social-link\"><a href=\"https:\/\/www.facebook.com\/YorkUniversityLibraries\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-twitter wp-block-social-link\"><a href=\"https:\/\/twitter.com\/yorkulibraries\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M22.23,5.924c-0.736,0.326-1.527,0.547-2.357,0.646c0.847-0.508,1.498-1.312,1.804-2.27 c-0.793,0.47-1.671,0.812-2.606,0.996C18.324,4.498,17.257,4,16.077,4c-2.266,0-4.103,1.837-4.103,4.103 c0,0.322,0.036,0.635,0.106,0.935C8.67,8.867,5.647,7.234,3.623,4.751C3.27,5.357,3.067,6.062,3.067,6.814 c0,1.424,0.724,2.679,1.825,3.415c-0.673-0.021-1.305-0.206-1.859-0.513c0,0.017,0,0.034,0,0.052c0,1.988,1.414,3.647,3.292,4.023 c-0.344,0.094-0.707,0.144-1.081,0.144c-0.264,0-0.521-0.026-0.772-0.074c0.522,1.63,2.038,2.816,3.833,2.85 c-1.404,1.1-3.174,1.756-5.096,1.756c-0.331,0-0.658-0.019-0.979-0.057c1.816,1.164,3.973,1.843,6.29,1.843 c7.547,0,11.675-6.252,11.675-11.675c0-0.178-0.004-0.355-0.012-0.531C20.985,7.47,21.68,6.747,22.23,5.924z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Twitter<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-instagram wp-block-social-link\"><a href=\"https:\/\/www.instagram.com\/yorkulibraries\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12,4.622c2.403,0,2.688,0.009,3.637,0.052c0.877,0.04,1.354,0.187,1.671,0.31c0.42,0.163,0.72,0.358,1.035,0.673 c0.315,0.315,0.51,0.615,0.673,1.035c0.123,0.317,0.27,0.794,0.31,1.671c0.043,0.949,0.052,1.234,0.052,3.637 s-0.009,2.688-0.052,3.637c-0.04,0.877-0.187,1.354-0.31,1.671c-0.163,0.42-0.358,0.72-0.673,1.035 c-0.315,0.315-0.615,0.51-1.035,0.673c-0.317,0.123-0.794,0.27-1.671,0.31c-0.949,0.043-1.233,0.052-3.637,0.052 s-2.688-0.009-3.637-0.052c-0.877-0.04-1.354-0.187-1.671-0.31c-0.42-0.163-0.72-0.358-1.035-0.673 c-0.315-0.315-0.51-0.615-0.673-1.035c-0.123-0.317-0.27-0.794-0.31-1.671C4.631,14.688,4.622,14.403,4.622,12 s0.009-2.688,0.052-3.637c0.04-0.877,0.187-1.354,0.31-1.671c0.163-0.42,0.358-0.72,0.673-1.035 c0.315-0.315,0.615-0.51,1.035-0.673c0.317-0.123,0.794-0.27,1.671-0.31C9.312,4.631,9.597,4.622,12,4.622 M12,3 C9.556,3,9.249,3.01,8.289,3.054C7.331,3.098,6.677,3.25,6.105,3.472C5.513,3.702,5.011,4.01,4.511,4.511 c-0.5,0.5-0.808,1.002-1.038,1.594C3.25,6.677,3.098,7.331,3.054,8.289C3.01,9.249,3,9.556,3,12c0,2.444,0.01,2.751,0.054,3.711 c0.044,0.958,0.196,1.612,0.418,2.185c0.23,0.592,0.538,1.094,1.038,1.594c0.5,0.5,1.002,0.808,1.594,1.038 c0.572,0.222,1.227,0.375,2.185,0.418C9.249,20.99,9.556,21,12,21s2.751-0.01,3.711-0.054c0.958-0.044,1.612-0.196,2.185-0.418 c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-youtube wp-block-social-link\"><a href=\"https:\/\/www.youtube.com\/user\/yorkulibraries\/videos\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21.8,8.001c0,0-0.195-1.378-0.795-1.985c-0.76-0.797-1.613-0.801-2.004-0.847c-2.799-0.202-6.997-0.202-6.997-0.202 h-0.009c0,0-4.198,0-6.997,0.202C4.608,5.216,3.756,5.22,2.995,6.016C2.395,6.623,2.2,8.001,2.2,8.001S2,9.62,2,11.238v1.517 c0,1.618,0.2,3.237,0.2,3.237s0.195,1.378,0.795,1.985c0.761,0.797,1.76,0.771,2.205,0.855c1.6,0.153,6.8,0.201,6.8,0.201 s4.203-0.006,7.001-0.209c0.391-0.047,1.243-0.051,2.004-0.847c0.6-0.607,0.795-1.985,0.795-1.985s0.2-1.618,0.2-3.237v-1.517 C22,9.62,21.8,8.001,21.8,8.001z M9.935,14.594l-0.001-5.62l5.404,2.82L9.935,14.594z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">YouTube<\/span><\/a><\/li><\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Questions et services Posez une question Les biblioth\u00e8ques de l'Universit\u00e9 York vous offrent une gamme de services pour r\u00e9pondre \u00e0 vos questions et pour vous aider avec votre recherche. Pour en savoir plus, veuillez voir les liens ci-dessous. Liens utiles Clavardage des biblioth\u00e8ques YorkU English Operator Op\u00e9rateur fran\u00e7ais Les biblioth\u00e8ques YorkU - Aide \u00e0 la [&hellip;]<\/p>\n","protected":false},"author":102,"featured_media":0,"parent":0,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"landing-page.php","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-20663","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions et services - York University Libraries<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions et services - York University Libraries\" \/>\n<meta property=\"og:description\" content=\"Questions et services Posez une question Les biblioth\u00e8ques de l&#039;Universit\u00e9 York vous offrent une gamme de services pour r\u00e9pondre \u00e0 vos questions et pour vous aider avec votre recherche. Pour en savoir plus, veuillez voir les liens ci-dessous. Liens utiles Clavardage des biblioth\u00e8ques YorkU English Operator Op\u00e9rateur fran\u00e7ais Les biblioth\u00e8ques YorkU - Aide \u00e0 la [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr\" \/>\n<meta property=\"og:site_name\" content=\"York University Libraries\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-25T15:27:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/questions-et-services\\\/?lang=fr\",\"url\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/questions-et-services\\\/?lang=fr\",\"name\":\"Questions et services - York University Libraries\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/questions-et-services\\\/?lang=fr#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/questions-et-services\\\/?lang=fr#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg\",\"datePublished\":\"2022-05-09T19:11:49+00:00\",\"dateModified\":\"2025-08-25T15:27:32+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/questions-et-services\\\/?lang=fr#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/questions-et-services\\\/?lang=fr\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/questions-et-services\\\/?lang=fr#primaryimage\",\"url\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg\",\"contentUrl\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg\",\"width\":2266,\"height\":1203},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/questions-et-services\\\/?lang=fr#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Questions et services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/#website\",\"url\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/\",\"name\":\"York University Libraries\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/#organization\"},\"alternateName\":\"YUL Home\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/#organization\",\"name\":\"York University Libraries\",\"alternateName\":\"York University\",\"url\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/Yorku-logo-696x696-1.jpg\",\"contentUrl\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/Yorku-logo-696x696-1.jpg\",\"width\":696,\"height\":696,\"caption\":\"York University Libraries\"},\"image\":{\"@id\":\"https:\\\/\\\/www.library.yorku.ca\\\/web\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Questions et services - York University Libraries","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr","og_locale":"en_US","og_type":"article","og_title":"Questions et services - York University Libraries","og_description":"Questions et services Posez une question Les biblioth\u00e8ques de l'Universit\u00e9 York vous offrent une gamme de services pour r\u00e9pondre \u00e0 vos questions et pour vous aider avec votre recherche. Pour en savoir plus, veuillez voir les liens ci-dessous. Liens utiles Clavardage des biblioth\u00e8ques YorkU English Operator Op\u00e9rateur fran\u00e7ais Les biblioth\u00e8ques YorkU - Aide \u00e0 la [&hellip;]","og_url":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr","og_site_name":"York University Libraries","article_modified_time":"2025-08-25T15:27:32+00:00","og_image":[{"url":"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr","url":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr","name":"Questions et services - York University Libraries","isPartOf":{"@id":"https:\/\/www.library.yorku.ca\/web\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr#primaryimage"},"image":{"@id":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr#primaryimage"},"thumbnailUrl":"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg","datePublished":"2022-05-09T19:11:49+00:00","dateModified":"2025-08-25T15:27:32+00:00","breadcrumb":{"@id":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr#primaryimage","url":"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg","contentUrl":"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2025\/08\/yolton-305e-range11-bay3-shelf-3-scaled-e1751313738163.jpg","width":2266,"height":1203},{"@type":"BreadcrumbList","@id":"https:\/\/www.library.yorku.ca\/web\/questions-et-services\/?lang=fr#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.library.yorku.ca\/web\/"},{"@type":"ListItem","position":2,"name":"Questions et services"}]},{"@type":"WebSite","@id":"https:\/\/www.library.yorku.ca\/web\/#website","url":"https:\/\/www.library.yorku.ca\/web\/","name":"York University Libraries","description":"","publisher":{"@id":"https:\/\/www.library.yorku.ca\/web\/#organization"},"alternateName":"YUL Home","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.library.yorku.ca\/web\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.library.yorku.ca\/web\/#organization","name":"York University Libraries","alternateName":"York University","url":"https:\/\/www.library.yorku.ca\/web\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.library.yorku.ca\/web\/#\/schema\/logo\/image\/","url":"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2023\/06\/Yorku-logo-696x696-1.jpg","contentUrl":"https:\/\/www.library.yorku.ca\/web\/wp-content\/uploads\/2023\/06\/Yorku-logo-696x696-1.jpg","width":696,"height":696,"caption":"York University Libraries"},"image":{"@id":"https:\/\/www.library.yorku.ca\/web\/#\/schema\/logo\/image\/"}}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"asteven","author_link":"https:\/\/www.library.yorku.ca\/web\/blog\/author\/asteven\/"},"uagb_comment_info":0,"uagb_excerpt":"Questions et services Posez une question Les biblioth\u00e8ques de l'Universit\u00e9 York vous offrent une gamme de services pour r\u00e9pondre \u00e0 vos questions et pour vous aider avec votre recherche. Pour en savoir plus, veuillez voir les liens ci-dessous. Liens utiles Clavardage des biblioth\u00e8ques YorkU English Operator Op\u00e9rateur fran\u00e7ais Les biblioth\u00e8ques YorkU - Aide \u00e0 la&hellip;","_links":{"self":[{"href":"https:\/\/www.library.yorku.ca\/web\/wp-json\/wp\/v2\/pages\/20663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.library.yorku.ca\/web\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.library.yorku.ca\/web\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.library.yorku.ca\/web\/wp-json\/wp\/v2\/users\/102"}],"replies":[{"embeddable":true,"href":"https:\/\/www.library.yorku.ca\/web\/wp-json\/wp\/v2\/comments?post=20663"}],"version-history":[{"count":39,"href":"https:\/\/www.library.yorku.ca\/web\/wp-json\/wp\/v2\/pages\/20663\/revisions"}],"predecessor-version":[{"id":32245,"href":"https:\/\/www.library.yorku.ca\/web\/wp-json\/wp\/v2\/pages\/20663\/revisions\/32245"}],"wp:attachment":[{"href":"https:\/\/www.library.yorku.ca\/web\/wp-json\/wp\/v2\/media?parent=20663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}