{"id":14078,"date":"2020-03-30T15:52:09","date_gmt":"2020-03-30T19:52:09","guid":{"rendered":"https:\/\/www.library.yorku.ca\/web\/?p=14078"},"modified":"2020-03-30T15:52:09","modified_gmt":"2020-03-30T19:52:09","slug":"we-are-still-available-to-answer-your-questions-connect-with-us-online","status":"publish","type":"post","link":"https:\/\/www.library.yorku.ca\/web\/blog\/2020\/03\/30\/we-are-still-available-to-answer-your-questions-connect-with-us-online\/","title":{"rendered":"We are still available to answer your questions: Connect with us online!"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">York University Libraries\u2019 research and consultation services are available virtually.\u00a0 To get started please read what\u2019s below or visit our <\/span><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/\"><span style=\"font-weight: 400;\">Ask a Question<\/span><\/a><span style=\"font-weight: 400;\"> web site. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><b>Key services are:<\/b><\/p>\n<p><b>(1) Interactive Chat with a York Librarian<\/b><b><br \/>\n<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">YorkU community members may now chat online with a librarian from York University Libraries. Not only can you ask your question using basic chat text features, but you may also use Zoom to talk and screen share.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please see our web site for <\/span><a href=\"https:\/\/www.library.yorku.ca\/web\/hours-and-locations\/\"><span style=\"font-weight: 400;\">current hours<\/span><\/a><span style=\"font-weight: 400;\"> for this service or visit our <\/span><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/\"><span style=\"font-weight: 400;\">Ask a Question<\/span><\/a><span style=\"font-weight: 400;\"> web site to get chatting!<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>(2) Virtual Consultations with York Librarians<\/b><\/p>\n<p><span style=\"font-weight: 400;\">For research assistance, we offer consultations using Zoom by appointment. These are recommended for more in-depth assistance or complex questions.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>With a Subject Librarian:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Please request a consultation using these websites:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/book-a-consultation-with-a-librarian-undergraduate-students\/\"><span style=\"font-weight: 400;\">Undergraduates<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/book-a-consultation-with-a-librarian-graduates-faculty\/\"><span style=\"font-weight: 400;\">Graduate students and faculty<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Data Services:<\/b><span style=\"font-weight: 400;\"> The<\/span><a href=\"https:\/\/researchguides.library.yorku.ca\/dataservices\"><span style=\"font-weight: 400;\"> Library Data Services team<\/span><\/a><span style=\"font-weight: 400;\"> is here to help York students and faculty find and use the data and statistics they need for their research. To seek assistance, check out our virtual consultation appointment calendar<\/span><a href=\"https:\/\/yorku.libcal.com\/appointments\/data\"><span style=\"font-weight: 400;\"> here<\/span><\/a><span style=\"font-weight: 400;\"> or contact us at datalib@yorku.ca. Please note that<\/span><a href=\"https:\/\/www.library.yorku.ca\/web\/research\/rdm\/\"><span style=\"font-weight: 400;\"> research data management assistance<\/span><\/a><span style=\"font-weight: 400;\"> is also available remotely for those looking to manage and publish their research data. To seek assistance, please contact <\/span><a href=\"mailto:yul_rdm@yorku.ca\"><span style=\"font-weight: 400;\">yul_rdm@yorku.ca<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><b>(3) Ask\u00a0 a Librarian Chat \/ Clavardez avec nos Biblioth\u00e9caires!<\/b><\/p>\n<p><span style=\"font-weight: 400;\">A third option for help comes through York\u2019s consortial partnership with other Ontario universities to offer chat and texting services to students and faculty at all partner universities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This service is staffed by York librarians together with librarians from other Ontario universities. This service can be used any time it's open but comes especially recommended when our local chat service is busy or not open. If Ask a Librarian is closed, you may submit a question which will be answered on the next business day.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please see our web site for\u00a0 <\/span><a href=\"https:\/\/www.library.yorku.ca\/web\/hours-and-locations\/\"><span style=\"font-weight: 400;\">current hours<\/span><\/a><span style=\"font-weight: 400;\">\u00a0 for this service or visit our <\/span><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/\"><span style=\"font-weight: 400;\">Ask a Question<\/span><\/a><span style=\"font-weight: 400;\"> web site to connect to these services and submit your question.<\/span><\/p>\n<p><b>(4) Email <\/b><b><br \/>\n<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">While in-person services are not available, we are still regularly monitoring email accounts. If e-mail best suits your needs, visit this <\/span><a href=\"https:\/\/www.library.yorku.ca\/web\/ask-services\/e-mail-and-telephone-reference\/\"><span style=\"font-weight: 400;\">web site<\/span><\/a><span style=\"font-weight: 400;\"> for a list of library services and associated contact emails.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019d like to send us an email and you are not sure which department is relevant for your query, a good starting point is <\/span><a href=\"mailto:library@yorku.ca\"><span style=\"font-weight: 400;\">library@yorku.ca<\/span><\/a><span style=\"font-weight: 400;\"> - we\u2019ll make sure your query gets answered by a relevant library expert!\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; York University Libraries\u2019 research and consultation services are available virtually.\u00a0 To get started please read what\u2019s below or visit our Ask a Question web site. Key services are: (1) Interactive Chat with a York Librarian YorkU community members may now chat online with a librarian from York University Libraries. Not only can you ask [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[6],"tags":[],"class_list":["post-14078","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>We are still available to answer your questions: Connect with us online! - York University Libraries<\/title>\n<meta name=\"description\" content=\"Latest news, features and events at York University Libraries.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.library.yorku.ca\/web\/blog\/2020\/03\/30\/we-are-still-available-to-answer-your-questions-connect-with-us-online\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"We are still available to answer your questions: Connect with us online! 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