Skip to main content Skip to local navigation
Home » Ask & Services » Borrow, Renew, Return » Request & Pickup Service

Request & Pickup Service

Request items through Omni (see instructions below.) Choose a book locker location for pick up or collect your items in-person at the libraries' service desks.

  • Requests for circulating items are typically filled by the next day. Requests for circulating items from other library locations will take longer to fill.
  • You will receive an email notification when your requests are ready. Please wait until you have received the notice before coming to pick up.
  • Items will be held for 7 days.
  • Course Reserves are not available for pick-up.

Book Lockers

  • Locations
    • Keele Book Locker (in Central Square outside the Scott Library)
    • Glendon Book Locker (in the Centre of Excellence)

In-Library Pickup Locations

  • Locations
    • Bronfman Library
    • Frost Library
    • Scott Library
    • Steacie Library
  • Pickup during library open hours.

Requesting in Omni

1. Enter your search terms in the YorkU Libraries' Omni search bar. Click 'Search'.

2. Click into the record for the print item you would like to request.

Omni search results list with #4 highlighted

3. Click 'Sign in' and login with your Passport York or Library Barcode / Password.

Book record with 'Sign In' link highlighted

4. Click the 'Pickup Request' link in the record. If the link does not appear, the print item is not eligible for locker pickup.

Omni record for a print book with Pickup Request link highlighted in the Get It section of the record

5. Select your 'Pickup Location' from the Pickup Location drop-down menu. Under the 'KEELE' options, you can select the Peter F. Bronfman Business Library, the Scott Library, the Steacie Science & Engineering Library, or the Keele Book Lockers. Under the 'GLENDON' options, you can select the Glendon Book Lockers or the Leslie Frost Library.

Omni print book record with 'Keele Book Lockers' selected from the 'Pickup Location' drop-down menu

6. Select '120 day loan' from the Terms of Use drop-down menu, and click 'Send Request' to finalize your request.

Omni print book record with '120 day loan' selected from Terms of Use drop-down menu and 'Submit Request' link highlighted

For information on requesting items from the collections of the 16 Omni partner libraries, please review this news release.

Storage Requests

  • If a storage item is available, a Request link will appear in the record.
  • Pickup is usually available, unless the item is designated as an in-library use only item.
  • Storage retrieval requests take 1-2 business days. You will be notified by email when your items are available.


  • The Osgoode Law Library is not part of the YorkU Libraries' system.
  • Pickup of the Osgoode Law Library's circulating print collection is available to YorkU faculty, graduate students, and undergraduate students, as well as Osgoode juris doctor students. For more information see the Osgoode Law Library's Covid-19 FAQ webpage.