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Ask & Services


Ask a Question

Due to COVID-19, research help services cannot be offered in-person currently. Please see below for information on the the range of services York University Libraries are currently offering online: Library Virtual Hours

YorkU Libraries Chat

  • For timely chat help, with option of screensharing

English Operator


Opérateur français


YorkU Libraries Zoom Drop-in Research Help

New service as of Sep. 20th !

  • For research help with audio, video and screen sharing capabilities
  • Bilingual help available on request

Ask/Clavardez

  • For timely chat or text assistance from Library staff at Ontario universities (including York University)
  • For assistance when YorkU Libraries Chat is not offering chat (offers longer evening hours)

Submit your question by email

Le service de clavardage est fermé, cliquez pour envoyer un courriel

Book a Consultation

  • For help with complex or in-depth questions from a subject or data librarian

Consultation Online Appointments

Email or FAQ Service

  • Refer to our FAQ for immediate quick answers
  • For any other questions email us (usually answered within 24 hours)
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