How do I print?

Once you have logged into a public workstation with your Passport York ID account and completed the document you wish to print or displayed the article you wish to print:

• Click on File, then clink on Print (if in doubt click on Print Preview)
• If you are printing multiple copies you must send separate print jobs and NOT select number of copies =
• A print dialogue box will display
• Select the printer – Black & White (10 cents/page) or Colour (25 cents/page) – click on OK
• The GoPrint PopUp screen will open – enter your Passport York ID and Password and click on Sign In
• Your print job(s) will be listed on the screen. Select your print job(s) by clicking on the box(es) next to the print job name
• Click on Pay at Station.  There are three print release stations available in the Bronfman Business Library.
• You may also cancel jobs at this point by clicking in the box(es) and click on Cancel
• Close the GoPrint screen when finished by clicking on Log Out
• Go to the print release station beside the printer – Make sure you have value on your YU Card (Graduate students get $300 free printer per year)
• Enter your Passport York ID and password and click on Sign In
• Select jobs to be printed – click on Print
• Swipe your YU Card and click on Pay and Print (amount will automatically be deducted from graduate students with available printing balance)
• jobs are held for 12 hours at the print release workstation in the area from which you sent the print request

How do I add value to my YU Card?

• To use cash (bills only $5, $10 or $20) go to the YU Card machine in the Photocopy Room
• To add value online using VISA or Master Card go to http://www.yorku.ca/yucard/ ($5 minimum)

Is there free printing for graduate students?

• Graduate students are entitled to the equivalent of $300 per year. Graduate students can access their free printing quota at printers in the YU Libraries or William Small and TEL labs.  See Quota Printing for Grad Students for more information.
• Passport York credentials  are required to access the quota printing service. Print jobs not released to print within 90 minutes are automatically purged.

Do you have colour printing?

• Yes, select the colour printer from the drop down menu on the print dialog box
• Colour printing is 25 cents per page
• Both black and white and colour printing go to the same print release station

How do I do double sided printing?

• Select the print option from Word, Excel or Powerpoint
• From the print dialogue box select the Properties button
• Select the Flip Long Edge and select OK
• Select OK on the print dialogue box

Can I print on legal size paper?

• Yes but only at the designated printer in the reference room

How can I print a document created as legal size on letter size paper?

• On the print dialogue box at the bottom right corner select letter from the “Scale to paper size” dropdown and select OK.

Can I print from my laptop?

• You can print to the library’s printers from your laptops.  Please configure your laptop by going to this link http://computing.yorku.ca/students/printing/printing-from-your-computer/   You can print from the Library’s laptops too.

View a quick video on how to set up your laptop for remote printing

Requirements

• Microsoft Windows XP SP3 with Internet Explorer 6.x/Mozilla Firefox 3.x/Safaru 4.x
• Microsoft Windows Vista SP2 with Mozilla Firefox 3.x/Safari 4.x
• Microsoft Windows 7
• Apple Mac OS X 10.5 and 10.6 “Leopard” with Mozilla Firefox 3.x/Safari 4.x

Only the following operating systems are currently supported:

• For Windows Vista and Window 7 users click on this link: Windows Vista and Window 7.
• For Windows XP users click on this link: Window XP.
• For Mac users click on this link: Mac OS X 10.5 and 10.6.

Why can’t I print from Hotmail?

• To successfully print from your Hotmail account use Mozilla FireFox as your browser NOT Internet Explorer or any other browser

Why am I having problems printing from my Schulich account?

• If you experience problems printing from your Schulich account, save the document you are trying to print to My Documents and print it from there.

Lost your YU Card?

• You are responsible for charges applied to your card until your account is frozen. You can freeze your account using the Online YU-Card office (My Accounts Tab) or you can visit or call the YU Card Office (200 William Small Centre Phone 416-736-5674) The replacement charge is $20. Damaged cards are replaced for free.

Not eligible for a YU Card?

• Purchase a guest card ($5) from the dispenser in the Photocopy Room. $2 buys the card the $3 is deposited on the card. You can add value to the card as needed.

York University Printing Services

Printing Services explains all about printing at York.

Printer Hours:

Library Hours: See individual Library

William Small Centre Hours

Updated September 2012